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Prime Infrastructure 3.1 Switch Location Issue

alex.dersch
Level 4
Level 4

Hi, 

I am trying to configure the civic location on my switches with Prime Infrastructure. But either I doesn't work at all or just partially. And I get multiple location civic-location identifiers and not all of the interfaces get an entry in the interface configuration.

I tried different approaches:

1. Approach

Navigate to Configuration -> Network Devices -> click Switch Port Location in upper right corner -> select all ports -> click go next to Configure location -> select Campus, building and Floor -> click on Import Civic (The information is populated in the civic address field below -> click Save.

After a while, i hit the refresh button sometimes I get this message "The last NMSP/Location operation on the device was not successful. The NMSP/Location information may not be up-to-date." Sometimes few of the interfaces are showing Map Location information.

2. Approach 

Navigate to Configuration -> Templates -> Switch Location -> Created a Template with specific civic information -> click on apply to Switch -> selecting t he appropriate Device and Ports then click apply. Same behaviour at the end as with approach 1.

3. Approach 

In the cli of the switch I added a location civic-location identifier 1 -> enter the specific information -> add the identifier to the interfaces -> synched the device through device inventory.

 When I go then to Inventory -> Device Details, the section under Civic Location does not show any information.

It's pretty frustrating, I am trying now for three days without success.

Any ideas how this is working?

Thanks

Alex

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