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problem when a device is removed at Prime Infrastructure 2.1

frankk004
Level 1
Level 1

Good afternoon, we have Prime Infrastructure 2.1 (2.1.0.0.87).  When you try to remove the two the switch, see status "Delete In Progress".Watching him for about 5 hours. What can be done? Thanks in advance.

2 Replies 2

AFROJ AHMAD
Cisco Employee
Cisco Employee

Try restarting the ncs services once  (ncs stop  &&  ncs start )  then try to delete the devices again

 

Thanks-

Afroz

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Thanks for trying to help, tried it, did not help :) Status same. When you select a device, delete button is not active.