02-19-2014 10:52 PM
Dears
Kindly I Need your Help as I have problem with My LMS Server
the description of the problem as following :
I have created Pollers to Poll specific Interfaces Availability and Utilization
when I try to create Report using those Pollers for Last 1 Day, Report created successfully,
But when I create Report using those Pollers for period more than one day, Reports is give me error says :
Status | |
Job Status: | Partially Successful |
Job Failure Reason (if any): | No data to generate the report |
this is Happen for All my reports at LMS server
I have LMS server V.4 and I need your Support
Thanks
Mohamed Atef
Solved! Go to Solution.
02-23-2014 11:43 PM
Hi Mohamed,
It could be a database issue ,for a quick fix . Reintialize the UPM dataase as suggested in my last reply.
Thanks-
Afroz
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02-19-2014 11:08 PM
Hi Mohamed,
first check if your summarisation job are running fine or they are failing ? they should be running to have the DATA for more than 24 hour.
1. do not delete any summarisation job (Admin -> Job Browser).
2.check the below settings:
Admin > Network > Purge Settings > Performance data purge settings
Thanks-
Afroz
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02-19-2014 11:25 PM
Dear Afroz
thanks for your Replay
I have checked what have you posted and I found the below :
Performance Data Purge Settings >
Poller failure records older than : 1
and I have changed it to 180 days
I have tried to create Another Report but its failed or shall I wait for Tomorrow
Thanks
02-19-2014 11:28 PM
Yes , you need to wait for atleast a day and then check the report.
I deally ,it should work
Thanks-
Afroz
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02-19-2014 11:32 PM
Many Thanks
02-23-2014 12:31 AM
Dear AFROJ AHMAD
Kindly be informed that, I still have this problem after waiting two days, I can only generate report for past one day
Thanks
02-23-2014 02:53 AM
Hi Mohamed,
Are the "summarisation job" running ? ( Admin > Job Browser)
Can you try to run the same job for few devices ?
Thanks-
Afroz
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02-23-2014 10:53 PM
Dear AFROJ AHMAD,
Kindly be informed that, I have tried to do the same job for few devices and its the same result.
second how to find out the summarisation Job are running
Thanks
02-23-2014 11:04 PM
Hi ,
go to Admin > Job Browser ( search the job from Job Type /description)
Thanks-
Afroz
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02-23-2014 11:31 PM
dear Afroj Ahmad
Kindly be informed that, I have no record with summarisation job
Please Adivce
02-23-2014 11:43 PM
Hi Mohamed,
It could be a database issue ,for a quick fix . Reintialize the UPM dataase as suggested in my last reply.
Thanks-
Afroz
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02-23-2014 11:17 PM
Hi Mohamed,
Name of the Job is summarisation job (which can be found under Admin -> Job Browser). 2. setup appropriate data purge policy to in HUM -> Admin -> System Preferences -> Data Purge, so that you can have the data to run the report. The default settings are: # 5 Minute's Summarization records-3 days # 30 Minute's Summarization records-15 days # 3 Hour Summarization records-90 days # 12 Hour Summarization records-365 days # Poller failure records-1 day # Threshold violation records-180 days # Audit trail records-90 days # TrendWatch violation records-180 days # Status change details records-15 days
If above all is fine then it could be a database issue , you can reintialze the database for UPM :
NOTE: if we do this , you need to re-configure the user defined poller again.
here are the steps to do re-init:
1. stop the LMS CiscoWorks services.
2. Run "CSCOpx/bin/perl CSCOpx/bin/dbRestoreOrig.pl dsn=upm dmprefix=UPM .
3. Start the CiscoWorks services.
Thanks-
Afroz
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