cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
348
Views
0
Helpful
2
Replies

Unable to access setup wizard in Cisco Secure Web Appliance

pranaysahith
Level 1
Level 1

Hi,

I have deployed a Cisco Secure Web Appliance firewall in Azure cloud and I am able to SSH. However when I try to access the Management portal using http://<ip-address>:8080 I gives empty response and I am unable to access the setup wizard. If I run any commands in the cli mode, it asks me to run the setup wizard. I have allowed the port 8080 through the security groups of the VM. Can someone please let me know how to fix this?

Regards,

Pranay

1 Accepted Solution

Accepted Solutions

antisocial11224
Spotlight
Spotlight
@pranaysahith wrote:

Hi,

I have deployed a Cisco Secure Web Appliance firewall in Azure cloud and I am able to SSH. However when I try to access the Management portal using http://<ip-address>:8080 I gives empty response and I am unable to access the setup wizard. If I run any commands in the cli mode, it asks me to run the setup wizard. I have allowed the port 8080 through the security groups of the VM. Can someone please let me know how to fix this?

Regards,

Pranay


Ensure that the web management services on the appliance are running correctly; you can check their status via SSH. If the management services are running but you still cannot connect, consider accessing the portal using https://<ip-address>:8080, as some configurations may require HTTPS instead of HTTP. And verify that your Azure Network Security Group (NSG) allows inbound traffic on port 8080 from your IP address. Even if you believe the port is open, double-check the security group rules for any misconfigurations.

View solution in original post

2 Replies 2

antisocial11224
Spotlight
Spotlight
@pranaysahith wrote:

Hi,

I have deployed a Cisco Secure Web Appliance firewall in Azure cloud and I am able to SSH. However when I try to access the Management portal using http://<ip-address>:8080 I gives empty response and I am unable to access the setup wizard. If I run any commands in the cli mode, it asks me to run the setup wizard. I have allowed the port 8080 through the security groups of the VM. Can someone please let me know how to fix this?

Regards,

Pranay


Ensure that the web management services on the appliance are running correctly; you can check their status via SSH. If the management services are running but you still cannot connect, consider accessing the portal using https://<ip-address>:8080, as some configurations may require HTTPS instead of HTTP. And verify that your Azure Network Security Group (NSG) allows inbound traffic on port 8080 from your IP address. Even if you believe the port is open, double-check the security group rules for any misconfigurations.

Thank you. I have turned on management services.

Review Cisco Networking for a $25 gift card