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Unreachable devices after Prime server network migration.

artemepishov
Level 1
Level 1

Hi, everybody!

I have migrated Cisco Prime Infrastructure Server from test network to another production network (changed interface ip address and gateway on server and reloaded it).

After this, all assigned Access Points have changed thair status to Unreachable. There are no any ACLs to both network.

Also, we have Wireless Controller in this network. It didn't change status and still Reachable. All Lightware APs are reachable too.

I can ping AP from controller, but can't from Prime server.

I tried to delate device from Device Work Center and add it again, but got Unknown status with Collection Status Details - SNMP Failure: Failed to perform the SNMP get. SNMP parameters didn't change.

Does somebody know how I can get Reachable devices again?

2 Replies 2

artemepishov
Level 1
Level 1

Also, I can't ping my VPN module in internal network, but can ping my server from any other device, from any destination site.

Sorry, it was an ACL on firewall...

Everything is work!

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