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Using CNA to connect to 2960 switch with new user account- authentication problem

colingresty1
Level 1
Level 1

Hi,

I am new to Cisco, and need to use CNA to connect to a switch, it connects OK for an existing account, but I have created a new user (i am trying to create a read-only user) and when i try and connect to the switch through CNA with the newly created user account details, It just prompts for username and password for ever. I can ssh with this new account no problem.

i am guessing that i need to enable some form of authentication (aaa?) but am not sure,

is there a checklist of what is needed to allow a newly added (privilege level 5) account to connect through CNA?

 

thanks in advance.

 

Colin

 

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