08-14-2026 06:54 AM
I am interested in the following API's for our software.
Do I have to purchase a contract just to get them? How do I get access to these API's?
Thank you
08-14-2026 10:03 AM
Hi there,
Yes, Cisco Smart Net Total Care is required to gain access to the support APIs. More information available here: https://developer.cisco.com/site/support-apis/
There's an email referenced in that website for further support from the relevant team.
Best,
Oren.
08-18-2026 02:14 AM
Hello @chanel11,
Alternatively to being a SNTC customer you can get access through a Cisco Partnership. If you work at a Cisco partner you can reach out to your partner manager and fill out the form/send an email as outlined by the support APIs developer support doc: https://developer.cisco.com/docs/support-apis/developer-support/
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