CMX stops sending

[francesco.boscarino]

Hi, I have different networks all sending CMX data to different HTTP endpoints but only one network, after some time, stops sending data with no error on the dashboard. I have to validate again the endpoints and change something to save again the settings. After this the CMX data are sent again.

Has someone experienced this kind of problem?

[Philip D'Ath · Accepted solution]

This happens when the Meraki system tries to send data to your solution, and it experiences a number of errors or it takes a long time to respond. This causes it to give up.

https://documentation.meraki.com/MR/Monitoring_and_Reporting/Troubleshooting_the_Scanning_API

• Endpoint is taking too long to respond

If an endpoint is taking an exceptionally long time - 500ms or longer - to respond to a POST, that endpoint's information will be dropped without being sent. It is recommended that applications separate processing of incoming Scanning API data from data routing for this reason.