getDeviceAppliancePerformance Returning 204 - No Content

[giovanitestoni]

Hi everyone,

I’m encountering an issue with the getDeviceAppliancePerformance endpoint of the Meraki API. Until last month, it was working perfectly, but now it’s returning the HTTP status code 204 - No Content.

The expected behavior of this endpoint is to return performance metrics for a specific device, but it now returns an empty response.

Has anyone else experienced this issue recently? Was there any update or change to this endpoint that I may have missed?

Any guidance or suggestions would be greatly appreciated!

[aleabrahao]

Can you share your code please?

[giovanitestoni]

Hi!

My code is the same as the documentation:

https://developer.cisco.com/meraki/api-v1/get-device-appliance-performance/

The script started to return an error because the response needed to be Numerical/Float and None is a String.

[GreenMan]

Generically, this endpoint seems to be working OK for me, through a single call

[Raphael_L]

You should avoid "device" specific calls and use this one : https://developer.cisco.com/meraki/api-v1/get-organization-summary-top-appliances-by-utilization/ You can use any value for quantity

[giovanitestoni]

With the timespan < 44000 the return is None too.

[giovanitestoni]

I made some tests and the code works when I put the timespan > 44000, normally I use the default value. The default is 30 minutes.

[giovanitestoni · Accepted solution]

I opened a case, and support tell me that this issue is known and they are working for a fix.

There is no ETA at the moment.

[CarolineS-Meraki]

Hi @giovanitestoni -

I am going to mark this reply as the "accepted solution" for this thread. If you hear more info from support, please update us (and we can update the "accepted solution").

Cheers!

- Caroline

Meraki Community Moderator