Accessing FTP via ASA error

[Ramkumar P]

Hi,

I am trying to access an external URL using public IP, which is successful. From that web page we have a link used to view files, when clicked it redirects to an FTP server and fails to open the file. When bypassing the ASA it works.

Access rules created seperately those IP's opening ftp-data, still no luck. When checked the log it says " user anonymous retrieved file /XML/Web...... "

Checked the service policy and cleared the ACL's didn't help. Anyother thing apart from this need to be checked ?

Log screenshot attached..

[jumora]

I asked how large the file is because there is a bug that prevents large file transfers. So can you answer?

[Ramkumar P]

Hi Jumora,

File size is less than 500kb.

[jumora]

Did you get to resolve the issue?

Do you have issues with any other website with FTP downloads?

[Ramkumar P]

Hi jumora,

Not yet, i face issue only with this FTP site, everything else wors fine.

Thanks