12-23-2016 09:49 AM - edited 03-12-2019 06:13 AM
Hi.
I'm having issues adding the devices to Defense Center 750 5.3.1, I'm gettinh this error message:
ERROR - Sensor has a newer version (5.3.1 vs 5.4.0.1)
I tried to update the device with no success. Any thoughts?
Solved! Go to Solution.
12-23-2016 11:36 AM
Hello Pablo, just to confirm:
- Your FireSIGHT is running 5.3.1
- Your Sensor is running 5.4.0.1
If so, you will need to upgrade your FireSIGHT to 5.4.0.1 and then you should be able to add the device. Alternatively, you can re-image the sensor to match version 5.3.1 which should also allow you to add it to FireSIGHT.
I hope this helps!
Thank you for rating helpful posts!
12-23-2016 11:36 AM
Hello Pablo, just to confirm:
- Your FireSIGHT is running 5.3.1
- Your Sensor is running 5.4.0.1
If so, you will need to upgrade your FireSIGHT to 5.4.0.1 and then you should be able to add the device. Alternatively, you can re-image the sensor to match version 5.3.1 which should also allow you to add it to FireSIGHT.
I hope this helps!
Thank you for rating helpful posts!
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