Analysis Enginer showing not running

[arun.sasidharan]

Analysis Engine is not running and giving Error:

Error: getAnalysisEngineStatistics : ct-sensorApp.598 not responding, please check system processes - The connect to the specified Io::ClientPipe failed

[rhermes]

Reboot your IDSM, if you have not done so already. From the router CLI:

hw-module reset X reset (X is the slot number for your IDSM)

This happens after some software upgrades and (fewer) signature updates.

[arun.sasidharan]

Thanks for your respanse,I have restarted the module and after few days we are getting same error.we are using Intrusion Prevention System, Version 6.2(1)E3. for last one and half years.Is there any bug issue related to this.

[Farrukh Haroon]

I fixed this issue once using the following procedure:

https://supportforums.cisco.com/docs/DOC-3589

If the above procedure or reload does not fix the issue as suggested on the following link:

https://supportforums.cisco.com/docs/DOC-5121/diff;jsessionid=82FA4EB3696EC0C97B6394F996EEAA5E.node0?secondVersionNumber=2

You have to contact TAC, as mentioned below:

http://www.cisco.com/en/US/docs/security/ips/6.0/installation/guide/hwTS.html#wp1122031

Regards

Farrukh

Message was edited by: Farrukh Haroon