05-03-2020 04:18 PM
I don’t have any issues when I bypass my ASA firewall and use my U-verse WiFi to connect to Webex. When I look at the log when trying to connect to Webex, I see a bunch of icmp packets being blocked. Has anyone seen this issue with Webex?
05-03-2020 06:10 PM
Can you share your logs and firewall configuration.
05-04-2020 12:09 PM - edited 05-04-2020 12:09 PM
Check you've got these ports setup on your ASA, although a copy of the logs and configuration would help.
https://help.webex.com/en-us/WBX000028782/Network-Requirements-for-Webex-Teams-Services
Alternatively, use the ASDM logging monitor to verify what ports are being negotiated during your WebEx session and apply to your ASA appropriately.
05-04-2020 01:26 PM
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide