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ASA 5506 boot error

uwtlogistics
Level 1
Level 1

 Rommon mode isn't prompted during boot and I'm stuck  in this boot loop. Any suggestions on this error? 

-------------

 

 

Rom image verified correctly


Cisco Systems ROMMON, Version 1.1.13, RELEASE SOFTWARE
Copyright (c) 1994-2017 by Cisco Systems, Inc.
Compiled Mon 10/16/2017 17:54:58.29 by wchen64


Current image running: Boot ROM0
Last reset cause: PowerCycleRequest
DIMM Slot 0 : Present

Platform ASA5506 with 4096 Mbytes of main memory
MAC Address: 50:2f:a8:50:00:9f


Located '.boot_string' @ cluster 830258.

#
Attempt autoboot: "boot disk0:"
Located 'asa982-lfbff-k8.SPA' @ cluster 11.

################################################################################################
LFBFF signature verified.
INIT: version 2.88 booting
Starting udev
Configuring network interfaces... done.
Populating dev cache
dosfsck 2.11, 12 Mar 2005, FAT32, LFN
There are differences between boot sector and its backup.
Differences: (offset:original/backup)
65:01/00
Not automatically fixing this.
Starting check/repair pass.
Starting verification pass.
/dev/sdb1: 106 files, 820029/1798211 clusters
dosfsck(/dev/sdb1) returned 0
Mounting /dev/sdb1
IO Memory Nodes: 1
IO Memory Per Node: 205520896 bytes

Global Reserve Memory Per Node: 314572800 bytes Nodes=1

LCMB: got 205520896 bytes on numa-id=0, phys=0x107c00000, virt=0x2aaaab000000
LCMB: HEAP-CACHE POOL got 312475648 bytes on numa-id=0, virt=0x7fef59200000
LCMB: HEAP-CACHE POOL got 2097152 bytes on numa-id=0, virt=0x2aaaaac00000
Processor memory: 1496266052
POST started...
POST finished, result is 0 (hint: 1 means it failed)

Compiled on Sun 27-Aug-17 13:06 PDT by builders

Total NICs found: 14
i354 rev03 Gigabit Ethernet @ irq255 dev 20 index 08 MAC: 502f.a850.009f
ivshmem rev03 Backplane Data Interface @ index 09 MAC: 0000.0001.0002
en_vtun rev00 Backplane Control Interface @ index 10 MAC: 0000.0001.0001
en_vtun rev00 Backplane Int-Mgmt Interface @ index 11 MAC: 0000.0001.0003
en_vtun rev00 Backplane Ext-Mgmt Interface @ index 12 MAC: 0000.0000.0000
en_vtun rev00 Backplane Tap Interface @ index 13 MAC: 0000.0100.0001
WARNING: Attribute already exists in the dictionary.
Verify the activation-key, it might take a while...
Running Permanent Activation Key: 0x1b3d

Licensed features for this platform:
Maximum Physical Interfaces : Unlimited perpetual
Maximum VLANs : 5 perpetual
Inside Hosts : Unlimited perpetual
Failover : Disabled perpetual
Encryption-DES : Enabled perpetual
Encryption-3DES-AES : Enabled perpetual
Carrier : Disabled perpetual
AnyConnect Premium Peers : 2 perpetual
AnyConnect Essentials : Disabled perpetual
Other VPN Peers : 10 perpetual
Total VPN Peers : 12 perpetual
AnyConnect for Mobile : Disabled perpetual
AnyConnect for Cisco VPN Phone : Disabled perpetual
Advanced Endpoint Assessment : Disabled perpetual
Shared License : Disabled perpetual
Total TLS Proxy Sessions : 2 perpetual
Botnet Traffic Filter : Disabled perpetual
Cluster : Disabled perpetual

This platform has a Base license.

cnnic_asa_exit_cb: Accelerator boot err Accelerator boot failed status 4.

--- Begin of accelerator boot log ---
Using user supplied board name: CUST_CLARK, number: 20003
Using user supplied DDR 0 spd address(es)/file(s): /asa/cavium/accelerator_spd
Read 128 values from spd file: /asa/cavium/accelerator_spd
PCIE port 0
All cores in reset, skipping soft reset.
Using bootloader image: /asa/cavium/u-boot.bin
Notice: Using board default DDR clock of: 0 hertz.
Warning: Using generic default DDR clock of 533000000 hertz.
Initialized 512 MBytes of DRAM
Setting dram_size in env
Starting cores 0x1
Powering up additional cores.
Timeout waiting for boot completion!


--- End of accelerator boot log ---
Invalid log size 0
Panic: DATAPATH-0-1761 - cnnic_asa_exit_cb: Accelerator boot err Accelerator boot failed status 4.
(set_exptime) Timer not a leaf 0x00007fef54b10210. Traceback: 0x00007fef714da9ae 0x00007fef714d1b2c 0x00007fef714e217b 0x00007fef714dc523 0x00007fef72cc9f36 0x00007fef70069180 0x00007fef714d48f3 0x00007fef71f84973 0x00007fef72ccf3f1 0x00007fef714e50ad 0x00007fef6d4dd200 0x00007fef72ccddc5 0x00007fef714b13fb 0x00007fef6d4b8e85
mgd_timer_set_exptime: Not a leaf called from 0x00007fef714e217b
core0 same core snap_count=1 signo=11 RIP=7fef714e21b5


-----------------------------------------------
Traceback output aborted.
Flushing first exception frame:
r8 0x0000000000008802
r9 0x0000000000000000
r10 0x00007fef6bc059f0
r11 0x0000000000003293
r12 0x00007fef7857f1a4
r13 0x00007fef6bc05c30
r14 0x0000000000000000
r15 0xffffffffffffdf90
rdi 0x0000000000000000
rsi 0x00007fef6bc05c30
rbp 0x00007fef6bc05c70
rbx 0x00007fef54b0d1d0
rdx 0x0000000000000010
rax 0xfffffffffffffffc
rcx 0xffffffffffffffff
rsp 0x00007fef6bc05c20
rip 0x00007fef70068afd
eflags 0x0000000000003293
csgsfs 0x0000000000000033
error code n/a
vector 0x0000000000000000
old mask 0xffffffde3e3ada05
cr2 0x0000000000000000
Nested traceback attempted via signal, from:
Page fault: Address not mapped
r8 0x0000000000008802
r9 0x0000000000000c2d
r10 0x0000000000000042
r11 0x0000000000003293
r12 0x00007fef7891d040
r13 0x00007fef7857bf80
r14 0x0000000000000000
r15 0x00007fef7857bf80
rdi 0x0000000000000000
rsi 0x0000000000000004
rbp 0x00007fef6bc053d0
rbx 0x00007fef54b10000
rdx 0x0000000000000000
rax 0x0000000000000000
rcx 0x0000000000000000
rsp 0x00007fef6bc053c0
rip 0x00007fef714e21b5
eflags 0x0000000000013246
csgsfs 0x0000000000000033
error code 0x0000000000000006
vector 0x000000000000000e
old mask 0xffffffde3e3ada05
cr2 0x0000000000000008

Cisco Adaptive Security Appliance Software Version 9.8(2)

Compiled on Sun 27-Aug-17 13:06 PDT by builders
Hardware: ASA5506
Crashinfo collected on 01:27:31.819 UTC Wed Jul 29 2020
ASLR enabled, text region 7fef70bd1000-7fef74e92da4

Traceback:
0: 0x00007fef7148f3e1
1: 0x00007fef714db558
2: 0x00007fef72cc9cb6
3: 0x00007fef70069180
4: 0x00007fef714dc523
5: 0x00007fef72cc9f36
6: 0x00007fef70069180
7: 0x00007fef714d48f3
8: 0x00007fef71f84973
9: 0x00007fef72ccf3f1
10: 0x00007fef714e50ad
11: 0x00007fef6d4dd200
12: 0x00007fef72ccddc5
13: 0x00007fef714b13fb
14: 0x00007fef6d4b8e85
-----------------------------------------------
core0 same core snap_count=2 signo=11 RIP=7fef71f874b4
Process shutdown finished
Rebooting... (status 0x8b)
..
INIDeconfiguring network interfaces... done.
Sending all processes the TERM signal...
Sending all processes the KILL signal...
Deactivating swap...
Unmounting local filesystems...

3 Replies 3

balaji.bandi
Hall of Fame
Hall of Fame

Is is failed normally or any upgrade took place. ?

 

I see below 2 error causing the issue to ASA to reboot continuously.

 

There are differences between boot sector and its backup.

 

cnnic_asa_exit_cb: Accelerator boot err Accelerator boot failed status 4.

 

here is the bug reported, so upgrade and the test is my advice here.

 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvn64163/?rfs=iqvred

BB

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I have this issue too.

How do we to reinstall the adaptive security appliance software if we cannot go to the ROMMON ? 

edsge teenstra
Level 1
Level 1

Hi, Did you solve this issue ? 

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