Re: ASA 5506 Toast?

Zaleon · ‎02-15-2018

So for whatever reason my ASA will not boot anymore. It just gets stuck in a reboot cycle and I'm thinking the flash may be completely crashed.

When it initially boots up it tries to boot but fails and the only option that works is to hit ESC to get into ROMMON as shown below.

Cisco Systems ROMMON, Version 1.1.8, RELEASE SOFTWARE
Copyright (c) 1994-2015  by Cisco Systems, Inc.
Compiled Thu 06/18/2015 12:15:56.43 by builders


Current image running: Boot ROM0
Last reset cause: PowerCycleRequest
DIMM Slot 0 : Present

Platform ASA5506 with 4096 Mbytes of main memory
MAC Address: 2c:5a:0f:94:d0:30
Using default Management Ethernet Port: 0

Use BREAK or ESC to interrupt boot.
Use SPACE to begin boot immediately.


File system not supported
Attempt autoboot: "boot disk0:"
File system not supported
boot: cannot determine first file name on device "disk0:"
autoboot: All boot attempts have failed.
autoboot: Restarting the system.

Rom image verified correctly


Cisco Systems ROMMON, Version 1.1.8, RELEASE SOFTWARE
Copyright (c) 1994-2015  by Cisco Systems, Inc.
Compiled Thu 06/18/2015 12:15:56.43 by builders


Current image running: Boot ROM0
Last reset cause: LocalSoft
DIMM Slot 0 : Present

Platform ASA5506 with 4096 Mbytes of main memory
MAC Address: 2c:5a:0f:94:d0:30
Using default Management Ethernet Port: 0

Use BREAK or ESC to interrupt boot.
Use SPACE to begin boot immediately.

If go into ROMMON and try to load a new image by USB or tftp, everything seems to go fine until it gets just past the license screen then it seems to crash and goes back to the reboot cycle with the following output below.

rommon 6 > tftpdnld disk0:
             ADDRESS: 10.55.1.2
             NETMASK: 255.255.255.0
             GATEWAY: 10.55.1.1
              SERVER: 10.55.1.24
               IMAGE: asa962-23-lfbff-k8.SPA
             MACADDR: 2c:5a:0f:94:d0:30
           VERBOSITY: Progress
               RETRY: 40
          PKTTIMEOUT: 7200
             BLKSIZE: 1460
            CHECKSUM: Yes
                PORT: GbE/1
             PHYMODE: Auto Detect

Receiving asa962-23-lfbff-k8.SPA from 10.55.1.24!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
File reception completed.
Boot buffer bigbuf=3ffff018
Boot image size = 80724096 (0x4cfc080) bytes
[image size]      80724096
[MD5 signaure]    4559cda9207279f33b3f4e7e5c143b2c
LFBFF signature verified.
INIT: version 2.88 booting
Starting udev
Configuring network interfaces... done.
Populating dev cache
dosfsck 2.11, 12 Mar 2005, FAT32, LFN
Logical sector size is zero.
dosfsck(/dev/sdb1) returned 1
Mounting /dev/sdb1
mount: wrong fs type, bad option, bad superblock on /dev/sdb1,
       missing codepage or helper program, or other error

       In some cases useful info is found in syslog - try
       dmesg | tail or so.
mount: /dev/sdb1 is write-protected, mounting read-only
mount: wrong fs type, bad option, bad superblock on /dev/sdb1,
       missing codepage or helper program, or other error

       In some cases useful info is found in syslog - try
       dmesg | tail or so.
IO Memory Nodes: 1
IO Memory Per Node: 205520896 bytes

Global Reserve Memory Per Node: 314572800 bytes Nodes=1

LCMB: got 205520896 bytes on numa-id=0, phys=0x10f800000, virt=0x2aaaab000000
LCMB: HEAP-CACHE POOL got 314572800 bytes on numa-id=0, virt=0x7faa5ec00000
Processor memory:   1500929003

Compiled on Thu 28-Sep-17 07:50 PDT by builders

Total NICs found: 14
i354 rev03 Gigabit Ethernet @ irq255 dev 20 index 08 MAC: 2c5a.0f94.d030
ivshmem rev03 Backplane Data Interface     @ index 09 MAC: 0000.0001.0002
en_vtun rev00 Backplane Control Interface  @ index 10 MAC: 0000.0001.0001
en_vtun rev00 Backplane Int-Mgmt Interface     @ index 11 MAC: 0000.0001.0003
en_vtun rev00 Backplane Ext-Mgmt Interface     @ index 12 MAC: 0000.0000.0000
en_vtun rev00 Backplane Tap Interface     @ index 13 MAC: 0000.0100.0001

INFO: Unable to read firewall mode from flash
       Writing default firewall mode (single) to flash

INFO: Unable to read cluster interface-mode from flash
        Writing default mode "None" to flash
Verify the activation-key, it might take a while...
Failed to retrieve permanent activation key.
Running Permanent Activation Key: 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000
The Running Activation Key is not valid, using default settings:

Licensed features for this platform:
Maximum Physical Interfaces       : Unlimited      perpetual
Maximum VLANs                     : 5              perpetual
Inside Hosts                      : Unlimited      perpetual
Failover                          : Disabled       perpetual
Encryption-DES                    : Enabled        perpetual
Encryption-3DES-AES               : Disabled       perpetual
Carrier                           : Disabled       perpetual
AnyConnect Premium Peers          : 2              perpetual
AnyConnect Essentials             : Disabled       perpetual
Other VPN Peers                   : 10             perpetual
Total VPN Peers                   : 12             perpetual
AnyConnect for Mobile             : Disabled       perpetual
AnyConnect for Cisco VPN Phone    : Disabled       perpetual
Advanced Endpoint Assessment      : Disabled       perpetual
Shared License                    : Disabled       perpetual
Total TLS Proxy Sessions          : 2              perpetual
Botnet Traffic Filter             : Disabled       perpetual
Cluster                           : Disabled       perpetual

This platform has a Base license.

cnnic_asa_exit_cb: Accelerator boot err Accelerator boot failed status 4.

 --- Begin of accelerator boot log ---
Using user supplied board name: CUST_CLARK, number: 20003
Using user supplied DDR 0 spd address(es)/file(s): /asa/cavium/accelerator_spd
Read 128 values from spd file: /asa/cavium/accelerator_spd
PCIE port 0
All cores in reset, skipping soft reset.
Using bootloader image: /asa/cavium/u-boot.bin
Notice: Using board default DDR clock of: 0 hertz.
Warning: Using generic default DDR clock of 533000000 hertz.
Initialized 512 MBytes of DRAM
Setting dram_size in env
Starting cores 0x1
Powering up additional cores.
Timeout waiting for boot completion!


 --- End of accelerator boot log ---
Invalid log size 0
Panic: DATAPATH-0-1760 - cnnic_asa_exit_cb: Accelerator boot err Accelerator boot failed status 4.
(set_exptime) Timer not a leaf 0x00007faa5a43f210. Traceback: 0x00007faa76f7d7be 0x00007faa76f7498c 0x00007faa76f844eb 0x00007faa76f7f1e3 0x00007faa7868b006 0x00007faa75b47180 0x00007faa76f77753 0x00007faa779af863 0x00007faa786902c1 0x00007faa76f837fe 0x00007faa72fea210 0x00007faa7868f1d5 0x00007faa76f54aa1 0x00007faa72fc5e05
mgd_timer_set_exptime: Not a leaf called from 0x00007faa76f844eb
core0 same core snap_count=1 signo=11 RIP=7faa76f84525


-----------------------------------------------
Traceback output aborted.
Flushing first exception frame:
        r8 0x0000000000008802
        r9 0x0000000000000000
       r10 0x00007faa5a4439e0
       r11 0x0000000000003293
       r12 0x00007faa7dc7e744
       r13 0x00007faa5a443c20
       r14 0x0000000000000000
       r15 0xffffffffffffdf90
       rdi 0x0000000000000000
       rsi 0x00007faa5a443c20
       rbp 0x00007faa5a443c60
       rbx 0x00007faa5a43c1d8
       rdx 0x0000000000000010
       rax 0xfffffffffffffffc
       rcx 0xffffffffffffffff
       rsp 0x00007faa5a443c10
       rip 0x00007faa75b46afd
    eflags 0x0000000000003293
    csgsfs 0x0000000000000033
error code n/a
    vector 0x0000000000000000
  old mask 0xffffffde3e3a5a05
       cr2 0x0000000000000000
Nested traceback attempted via signal, from:
Page fault: Address not mapped
        r8 0x0000000000008802
        r9 0x0000000000000d34
       r10 0x0000000000000042
       r11 0x0000000000003293
       r12 0x00007faa7e000d40
       r13 0x00007faa7dc7b520
       r14 0x0000000000000000
       r15 0x00007faa7dc7b520
       rdi 0x0000000000000000
       rsi 0x0000000000000004
       rbp 0x00007faa5a4433d0
       rbx 0x00007faa5a43f000
       rdx 0x0000000000000000
       rax 0x0000000000000000
       rcx 0x0000000000000000
       rsp 0x00007faa5a4433c0
       rip 0x00007faa76f84525
    eflags 0x0000000000013246
    csgsfs 0x0000000000000033
error code 0x0000000000000006
    vector 0x000000000000000e
  old mask 0xffffffde3e3a5a05
       cr2 0x0000000000000008

Cisco Adaptive Security Appliance Software Version 9.6(2)23

Compiled on Thu 28-Sep-17 07:50 PDT by builders
Hardware:   ASA5506
Crashinfo collected on 08:40:36.589 UTC Thu Feb 15 2018
ASLR enabled, text region 7faa766af000-7faa7a6f8224

Traceback:
0: 0x00007faa76f34de1
1: 0x00007faa76f7e2b8
2: 0x00007faa7868ad86
3: 0x00007faa75b47180
4: 0x00007faa76f7f1e3
5: 0x00007faa7868b006
6: 0x00007faa75b47180
7: 0x00007faa76f77753
8: 0x00007faa779af863
9: 0x00007faa786902c1
10: 0x00007faa76f837fe
11: 0x00007faa72fea210
12: 0x00007faa7868f1d5
13: 0x00007faa76f54aa1
14: 0x00007faa72fc5e05
-----------------------------------------------
core0 same core snap_count=2 signo=11 RIP=7faa779b22d4
Process shutdown finished
Rebooting... (status 0x8b)
..
INIDeconfiguring network interfaces... done.
Sending all processes the TERM signal...
Sending all processes the KILL signal...
Deactivating swap...
Unmounting local filesystems...
Rebooting...
Rom image verified correctly

Has anyone else every experienced this?

GioGonza · ‎02-15-2018

Hello @Zaleon,

Here is the traceback

isco Adaptive Security Appliance Software Version 9.6(2)23

Compiled on Thu 28-Sep-17 07:50 PDT by builders
Hardware:   ASA5506
Crashinfo collected on 08:40:36.589 UTC Thu Feb 15 2018
ASLR enabled, text region 7faa766af000-7faa7a6f8224

Traceback:
0: 0x00007faa76f34de1
1: 0x00007faa76f7e2b8
2: 0x00007faa7868ad86
3: 0x00007faa75b47180
4: 0x00007faa76f7f1e3
5: 0x00007faa7868b006
6: 0x00007faa75b47180
7: 0x00007faa76f77753
8: 0x00007faa779af863
9: 0x00007faa786902c1
10: 0x00007faa76f837fe
11: 0x00007faa72fea210
12: 0x00007faa7868f1d5
13: 0x00007faa76f54aa1
14: 0x00007faa72fc5e05
-----------------------------------------------
core0 same core snap_count=2 signo=11 RIP=7faa779b22d4

I would suggest to open a case with Cisco TAC in order to decode the traceback and check what can be done with the device.

HTH

Gio

Zaleon · ‎02-15-2018

Thanks for your reply GioGonza, but unfortunately that is not an option for me.

Ajay Saini · ‎02-18-2018

Hello,

Couple of things you can try since TAC is not an option:

1. Try to see if fsck flash: works in rommon mode, looks like the flash is corrupt. If fsck is not successful, try to format the flash.

2. Try to use a different image, could be a corrupt image as well.

-

HTH

AJ

Zaleon · ‎02-19-2018

Hi AJ, Thanks for your reply. Unfortunately the file system check command doesn't work in ROMMON, only the erase command. Go figure! I've tried multiple images from 9.4.x to 9.9.x, the same crash dump starts with the same error message regardless of version.

Marius Gunnerud · ‎02-19-2018

A possibility is that you might be hitting the Clock Signal Component failure bug

https://www.cisco.com/c/en/us/support/web/clock-signal.html#~overview

If this is the case there is not recovery from this and the ASA needs to be replaced

--
Please remember to select a correct answer and rate helpful posts

Zaleon · ‎02-19-2018

I thought that might be a possibility, but according to their serial# validation tool, this unit is not affected by that failure.

ledzepp817 · ‎05-07-2018

Don't know if you are still being affected by this, but I had a very similar experience with my 5506 after I "downgraded" it from the FTD image to the old ASA image. I could use ROMMON mode to TFTP the image but I couldn't save the config and if it rebooted it would just go to ROMMON mode again.

I kept getting disk system errors:

File system not supported
Attempt autoboot: "boot disk0:"
File system not supported
boot: cannot determine first file name on device "disk0:"

What worked was TFTP'ing the ASA image, going through the initial config and then formatting the flash with the "format disk0:" command. You'll need to re-upload the ASA image again but I was out of the boot-loop.

Hope it helps.

Jeremy Baldwin · ‎02-10-2020

Just want to say thank you - I ran into the exact same issue when "downgrading" from FTD to ASA software. Going through the whole process and then doing the flash format once in the ASA software worked like a champ. Just a few extra software copies than expected...

Kenzo De Ruysscher · ‎02-25-2020

Thanks! I had the exact same problem! This answer should be the "solved" answer!!

JoeHeiser · ‎05-03-2019

I am having the same issue trying to flash asa984-lfbff-k8.SPA to my ASA5506-X, has anyone found a solution? I've attached the console output:

rommon 3 > erase disk0:
erase: Erasing 7038 MBytes ................
rommon 4 > ADDRESS=192.168.1.112
rommon 5 > NETMASK=255.255.255.0
rommon 6 > SERVER=192.168.1.82
rommon 7 > IMAGE=asa984-lfbff-k8.SPA
rommon 8 > sync
rommon 9 > tftpdnld
             ADDRESS: 192.168.1.112
             NETMASK: 255.255.255.0
             GATEWAY: 192.168.20.1
              SERVER: 192.168.1.82
               IMAGE: asa984-lfbff-k8.SPA
             MACADDR: 00:a3:8e:a1:d1:d8
           VERBOSITY: Progress
               RETRY: 1200
          PKTTIMEOUT: 10000
             BLKSIZE: 512
            CHECKSUM: Yes
                PORT: GbE/1
             PHYMODE: Auto Detect

Receiving asa984-lfbff-k8.SPA from 192.168.1.82!!!!!!!!!!!!!
File reception completed.
Boot buffer bigbuf=348bd018
Boot image size = 111332592 (0x6a2ccf0) bytes
[image size]      111332592
[MD5 signaure]    970a68f6eeae5de8e410ae345ffb07a1
LFBFF signature verified.
INIT: version 2.88 booting
Starting udev
Configuring network interfaces... done.
Populating dev cache
dosfsck 2.11, 12 Mar 2005, FAT32, LFN
Starting check/repair pass.
Starting verification pass.
/dev/sdb1: 16 files, 1171/488208 clusters
dosfsck(/dev/sdb1) returned 0
Mounting /dev/sdb1
dosfsck 2.11, 12 Mar 2005, FAT32, LFN
Logical sector size is zero.
dosfsck(/dev/sdc1) returned 1
Mounting /dev/sdc1
mount: wrong fs type, bad option, bad superblock on /dev/sdc1,
       missing codepage or helper program, or other error

       In some cases useful info is found in syslog - try
       dmesg | tail or so.
mount: /dev/sdc1 is write-protected, mounting read-only
mount: wrong fs type, bad option, bad superblock on /dev/sdc1,
       missing codepage or helper program, or other error

       In some cases useful info is found in syslog - try
       dmesg | tail or so.
IO Memory Nodes: 1
IO Memory Per Node: 205520896 bytes

Global Reserve Memory Per Node: 314572800 bytes Nodes=1

LCMB: got 205520896 bytes on numa-id=0, phys=0x107400000, virt=0x2aaaab000000
LCMB: HEAP-CACHE POOL got 312475648 bytes on numa-id=0, virt=0x7f20e0600000
LCMB: HEAP-CACHE POOL got 2097152 bytes on numa-id=0, virt=0x2aaaaac00000
Processor memory:   1496161156
POST started...
POST finished, result is 0 (hint: 1 means it failed)

Compiled on Tue 23-Apr-19 08:34 PDT by builders

Total NICs found: 14
i354 rev03 Gigabit Ethernet @ irq255 dev 20 index 08 MAC: 00a3.8ea1.d1d8
ivshmem rev03 Backplane Data Interface     @ index 09 MAC: 0000.0001.0002
en_vtun rev00 Backplane Control Interface  @ index 10 MAC: 0000.0001.0001
en_vtun rev00 Backplane Int-Mgmt Interface     @ index 11 MAC: 0000.0001.0003
en_vtun rev00 Backplane Ext-Mgmt Interface     @ index 12 MAC: 0000.0000.0000
en_vtun rev00 Backplane Tap Interface     @ index 13 MAC: 0000.0100.0001
WARNING: Attribute already exists in the dictionary.
WARNING: Attribute already exists in the dictionary.

INFO: Unable to read firewall mode from flash
       Writing default firewall mode (single) to flash

INFO: Unable to read cluster interface-mode from flash
        Writing default mode "None" to flash
Verify the activation-key, it might take a while...
Failed to retrieve permanent activation key.
Running Permanent Activation Key: 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000
The Running Activation Key is not valid, using default settings:

Licensed features for this platform:
Maximum Physical Interfaces       : Unlimited      perpetual
Maximum VLANs                     : 5              perpetual
Inside Hosts                      : Unlimited      perpetual
Failover                          : Disabled       perpetual
Encryption-DES                    : Enabled        perpetual
Encryption-3DES-AES               : Disabled       perpetual
Carrier                           : Disabled       perpetual
AnyConnect Premium Peers          : 2              perpetual
AnyConnect Essentials             : Disabled       perpetual
Other VPN Peers                   : 10             perpetual
Total VPN Peers                   : 12             perpetual
AnyConnect for Mobile             : Disabled       perpetual
AnyConnect for Cisco VPN Phone    : Disabled       perpetual
Advanced Endpoint Assessment      : Disabled       perpetual
Shared License                    : Disabled       perpetual
Total TLS Proxy Sessions          : 2              perpetual
Botnet Traffic Filter             : Disabled       perpetual
Cluster                           : Disabled       perpetual

This platform has a Base license.

cnnic_asa_exit_cb: Accelerator boot err Accelerator boot failed status 4.

 --- Begin of accelerator boot log ---
Using user supplied board name: CUST_CLARK, number: 20003
Using user supplied DDR 0 spd address(es)/file(s): /asa/cavium/accelerator_spd
Read 128 values from spd file: /asa/cavium/accelerator_spd
PCIE port 0
All cores in reset, skipping soft reset.
Using bootloader image: /asa/cavium/u-boot.bin
Notice: Using board default DDR clock of: 0 hertz.
Warning: Using generic default DDR clock of 533000000 hertz.
Initialized 512 MBytes of DRAM
Setting dram_size in env
Starting cores 0x1
Powering up additional cores.
Timeout waiting for boot completion!


 --- End of accelerator boot log ---
Invalid log size 0
Panic: DATAPATH-0-1796 - cnnic_asa_exit_cb: Accelerator boot err Accelerator boot failed status 4.
(set_exptime) Timer not a leaf 0x00007f20dc110210. Traceback: 0x00007f20f88f566e 0x00007f20f88ec6cc 0x00007f20f88fd0ab 0x00007f20f88f7205 0x00007f20fa158c62 0x00007f20f7478180 0x00007f20f88ef583 0x00007f20f93f6ce3 0x00007f20fa15e151 0x00007f20f890009d 0x00007f20f48ec200 0x00007f20fa15cb35 0x00007f20f88cb8b3 0x00007f20f48c7e85
mgd_timer_set_exptime: Not a leaf called from 0x00007f20f88fd0ab
core0 same core snap_count=1 signo=11 RIP=7f20f88fd0e5


-----------------------------------------------
Traceback output aborted.
Flushing first exception frame:
        r8 0x0000000000008802
        r9 0x0000000000000000
       r10 0x00007f20f7de79f0
       r11 0x0000000000003293
       r12 0x00007f20ffa401a4
       r13 0x00007f20f7de7c30
       r14 0x0000000000000000
       r15 0xffffffffffffdf40
       rdi 0x0000000000000000
       rsi 0x00007f20f7de7c30
       rbp 0x00007f20f7de7c70
       rbx 0x00007f20dc10d180
       rdx 0x0000000000000010
       rax 0xfffffffffffffffc
       rcx 0xffffffffffffffff
       rsp 0x00007f20f7de7c20
       rip 0x00007f20f7477afd
    eflags 0x0000000000003293
    csgsfs 0xffff000000000033
error code n/a
    vector 0x0000000000000000
  old mask 0xffffffde3e3ada05
       cr2 0x0000000000000000
Nested traceback attempted via signal, from:
Page fault: Address not mapped
        r8 0x0000000000008802
        r9 0x0000000000000da0
       r10 0x0000000000000042
       r11 0x0000000000003293
       r12 0x00007f20ffdf0d80
       r13 0x00007f20ffa3cf80
       r14 0x0000000000000000
       r15 0x00007f20ffa3cf80
       rdi 0x0000000000000000
       rsi 0x0000000000000004
       rbp 0x00007f20f7de73d0
       rbx 0x00007f20dc110000
       rdx 0x0000000000000000
       rax 0x0000000000000000
       rcx 0x0000000000000000
       rsp 0x00007f20f7de73c0
       rip 0x00007f20f88fd0e5
    eflags 0x0000000000013246
    csgsfs 0x0000000000000033
error code 0x0000000000000006
    vector 0x000000000000000e
  old mask 0xffffffde3e3ada05
       cr2 0x0000000000000008

Cisco Adaptive Security Appliance Software Version 9.8(4)

Compiled on Tue 23-Apr-19 08:34 PDT by builders
Hardware:   ASA5506
Target:     SMP
Crashinfo collected on 09:12:10.409 UTC Fri May 3 2019
ASLR enabled, text region 7f20f7fe0000-7f20fc348254

Traceback:
0: 0x00007f20f88a95f6
1: 0x00007f20f88f6208
2: 0x00007f20fa158996
3: 0x00007f20f7478180
4: 0x00007f20f88f7205
5: 0x00007f20fa158c62
6: 0x00007f20f7478180
7: 0x00007f20f88ef583
8: 0x00007f20f93f6ce3
9: 0x00007f20fa15e151
10: 0x00007f20f890009d
11: 0x00007f20f48ec200
12: 0x00007f20fa15cb35
13: 0x00007f20f88cb8b3
14: 0x00007f20f48c7e85
-----------------------------------------------
core0 same core snap_count=2 signo=11 RIP=7f20f93f9834
Process shutdown finished
Rebooting... (status 0x8b)
..
INIT: Sending processes the TERM signal
Deconfiguring network interfaces... done.
Sending all processes the TERM signal...
Sending all processes the KILL signal...
Deactivating swap...
Unmounting local filesystems...
Rebooting...

Also I get this when trying to view disk0:

rommon 3 > dir disk0:
File system not supported

grleeson · ‎06-17-2019

I ran into this issue when I skipped step 9 of this guide:

https://www.cisco.com/c/en/us/td/docs/security/firepower/quick_start/reimage/asa-ftd-reimage.html#id_57458

Step 9

Install the ASA and ASDM images.

Booting the ASA from ROMMON mode does not preserve the system image across reloads; you must still download the image to flash memory. You also need to download ASDM to flash memory.

Download the ASA and ASDM images (see Download Software) to a server accessible by the ASA. The ASA supports many server types. See the copy command for more information: http://www.cisco.com/c/en/us/td/docs/security/asa/asa-command-reference/A-H/cmdref1/c4.html#pgfId-2171368.
Copy the ASA image to the ASA flash memory. This step shows an FTP copy.

copy ftp:// user: password@ server_ip/ asa_file disk0: asa_file
Example:
```
ciscoasa# copy ftp://admin:test@10.86.118.21/asa961-smp-k8.bin disk0:asa961-smp-k8.bin
```
Copy the ASDM image to the ASA flash memory. This step shows an FTP copy.

copy ftp:// user: password@ server_ip/ asdm_file disk0: asdm_file
Example:
```
ciscoasa# copy ftp://admin:test@10.86.118.21/asdm-761.bin disk0:asdm-761.bin
```
Reload the ASA:

reload

The ASA reloads using the image in disk0.

JoeHeiser · ‎06-17-2019

Unfortunately I can't even get to the ASA prompt as after the image is downloaded via ROMMON it fails when trying to boot for the first time (as shown in my original post).

Crazgod · ‎01-20-2020

Has anyone been able to make any headway on this issue? I'm having the same issue and like Joe, opening a TAC issue isn't an option for me at present either. This ASA 5506-X was functioning without any issues until recently. I purchased this one new. Upon receiving it I only connected it long enough to save a configuration to it, I then immediately unplugged it and set it on the shelf as a cold-spare. When I first plugged it in again, after a couple years on the shelf, it was rebooting in a loop as if it couldn't access the image on disk0: even though I could DIR disk0: and confirm that all the files were present and accounted for; and presumably readable. Whilst troubleshooting however, I made the decision to erase disk0: from ROMMON thinking I would be able to copy the files directly back to it. I immediately regretted that decision. Once erased, all subsequent access attempts have been met with the "File system not supported" message. I'm attaching my output in case anyone who hasn't experienced this issue firsthand would like to look at it.

ASA5506-X 21 > set
    ADDRESS=192.168.1.3
    NETMASK=255.255.255.0
    GATEWAY=192.168.1.145
    SERVER=192.168.1.145
    IMAGE=asa982-lfbff-k8.SPA
    CONFIG=
    FILE=asa982-lfbff-k8.SPA
    PORT=MANAGEMENT1/1
    ADDRES=192.168.1.3
    PS1="ASA5506-X ! > "

ASA5506-X 22 > tftpdnld
             ADDRESS: 192.168.1.3
             NETMASK: 255.255.255.0
             GATEWAY: 192.168.1.145
              SERVER: 192.168.1.145
               IMAGE: asa982-lfbff-k8.SPA
             MACADDR: 00:a3:8e:66:b8:6f
           VERBOSITY: Progress
               RETRY: 40
          PKTTIMEOUT: 7200
             BLKSIZE: 1460
            CHECKSUM: Yes
                PORT: GbE/1
             PHYMODE: Auto Detect

Receiving asa982-lfbff-k8.SPA from 192.168.1.145!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
File reception completed.
Boot buffer bigbuf=348bd018
Boot image size = 108563072 (0x6788a80) bytes
[image size]      108563072
[MD5 signaure]    c996896c0c31477117b5c09f1dd30c09
LFBFF signature verified.
INIT: version 2.88 booting
Starting udev
Configuring network interfaces... done.
Populating dev cache
dosfsck 2.11, 12 Mar 2005, FAT32, LFN
Logical sector size is zero.
dosfsck(/dev/sdc1) returned 1
Mounting /dev/sdc1
mount: wrong fs type, bad option, bad superblock on /dev/sdc1,
       missing codepage or helper program, or other error

       In some cases useful info is found in syslog - try
       dmesg | tail or so.
mount: /dev/sdc1 is write-protected, mounting read-only
mount: wrong fs type, bad option, bad superblock on /dev/sdc1,
       missing codepage or helper program, or other error

       In some cases useful info is found in syslog - try
       dmesg | tail or so.
IO Memory Nodes: 1
IO Memory Per Node: 205520896 bytes

Global Reserve Memory Per Node: 314572800 bytes Nodes=1

LCMB: got 205520896 bytes on numa-id=0, phys=0x108000000, virt=0x2aaaab000000
LCMB: HEAP-CACHE POOL got 312475648 bytes on numa-id=0, virt=0x7f2047600000
LCMB: HEAP-CACHE POOL got 2097152 bytes on numa-id=0, virt=0x2aaaaac00000
Processor memory:   1496266052
POST started...
POST finished, result is 0 (hint: 1 means it failed)

Compiled on Sun 27-Aug-17 13:06 PDT by builders

Total NICs found: 14
i354 rev03 Gigabit Ethernet @ irq255 dev 20 index 08 MAC: 00a3.8e66.b86f
ivshmem rev03 Backplane Data Interface     @ index 09 MAC: 0000.0001.0002
en_vtun rev00 Backplane Control Interface  @ index 10 MAC: 0000.0001.0001
en_vtun rev00 Backplane Int-Mgmt Interface     @ index 11 MAC: 0000.0001.0003
en_vtun rev00 Backplane Ext-Mgmt Interface     @ index 12 MAC: 0000.0000.0000
en_vtun rev00 Backplane Tap Interface     @ index 13 MAC: 0000.0100.0001
WARNING: Attribute already exists in the dictionary.

INFO: Unable to read firewall mode from flash
       Writing default firewall mode (single) to flash

INFO: Unable to read cluster interface-mode from flash
        Writing default mode "None" to flash
Verify the activation-key, it might take a while...
Failed to retrieve permanent activation key.
Running Permanent Activation Key: 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000
The Running Activation Key is not valid, using default settings:

Licensed features for this platform:
Maximum Physical Interfaces       : Unlimited      perpetual
Maximum VLANs                     : 5              perpetual
Inside Hosts                      : Unlimited      perpetual
Failover                          : Disabled       perpetual
Encryption-DES                    : Enabled        perpetual
Encryption-3DES-AES               : Disabled       perpetual
Carrier                           : Disabled       perpetual
AnyConnect Premium Peers          : 2              perpetual
AnyConnect Essentials             : Disabled       perpetual
Other VPN Peers                   : 10             perpetual
Total VPN Peers                   : 12             perpetual
AnyConnect for Mobile             : Disabled       perpetual
AnyConnect for Cisco VPN Phone    : Disabled       perpetual
Advanced Endpoint Assessment      : Disabled       perpetual
Shared License                    : Disabled       perpetual
Total TLS Proxy Sessions          : 2              perpetual
Botnet Traffic Filter             : Disabled       perpetual
Cluster                           : Disabled       perpetual

This platform has a Base license.

cnnic_asa_exit_cb: Accelerator boot err Accelerator boot failed status 4.

 --- Begin of accelerator boot log ---
Using user supplied board name: CUST_CLARK, number: 20003
Using user supplied DDR 0 spd address(es)/file(s): /asa/cavium/accelerator_spd
Read 128 values from spd file: /asa/cavium/accelerator_spd
PCIE port 0
All cores in reset, skipping soft reset.
Using bootloader image: /asa/cavium/u-boot.bin
Notice: Using board default DDR clock of: 0 hertz.
Warning: Using generic default DDR clock of 533000000 hertz.
Initialized 512 MBytes of DRAM
Setting dram_size in env
Starting cores 0x1
Powering up additional cores.
Timeout waiting for boot completion!


 --- End of accelerator boot log ---
Invalid log size 0
Panic: DATAPATH-0-1832 - cnnic_asa_exit_cb: Accelerator boot err Accelerator boot failed status 4.
(set_exptime) Timer not a leaf 0x00007f2042f14210. Traceback: 0x00007f205f8de9ae 0x00007f205f8d5b2c 0x00007f205f8e617b 0x00007f205f8e0523 0x00007f20610cdf36 0x00007f205e46d180 0x00007f205f8d88f3 0x00007f2060388973 0x00007f20610d33f1 0x00007f205f8e90ad 0x00007f205b8e1200 0x00007f20610d1dc5 0x00007f205f8b53fb 0x00007f205b8bce85
mgd_timer_set_exptime: Not a leaf called from 0x00007f205f8e617b
core0 same core snap_count=1 signo=11 RIP=7f205f8e61b5


-----------------------------------------------
Traceback output aborted.
Flushing first exception frame:
        r8 0x0000000000008802
        r9 0x0000000000000000
       r10 0x00007f2042f189f0
       r11 0x0000000000003293
       r12 0x00007f20669831a4
       r13 0x00007f2042f18c30
       r14 0x0000000000000000
       r15 0xffffffffffffdf90
       rdi 0x0000000000000000
       rsi 0x00007f2042f18c30
       rbp 0x00007f2042f18c70
       rbx 0x00007f2042f111d0
       rdx 0x0000000000000010
       rax 0xfffffffffffffffc
       rcx 0xffffffffffffffff
       rsp 0x00007f2042f18c20
       rip 0x00007f205e46cafd
    eflags 0x0000000000003293
    csgsfs 0x0000000000000033
error code n/a
    vector 0x0000000000000000
  old mask 0xffffffde3e3ada05
       cr2 0x0000000000000000
Nested traceback attempted via signal, from:
Page fault: Address not mapped
        r8 0x0000000000008802
        r9 0x0000000000000d6a
       r10 0x0000000000000042
       r11 0x0000000000003293
       r12 0x00007f2066d21040
       r13 0x00007f206697ff80
       r14 0x0000000000000000
       r15 0x00007f206697ff80
       rdi 0x0000000000000000
       rsi 0x0000000000000004
       rbp 0x00007f2042f183d0
       rbx 0x00007f2042f14000
       rdx 0x0000000000000000
       rax 0x0000000000000000
       rcx 0x0000000000000000
       rsp 0x00007f2042f183c0
       rip 0x00007f205f8e61b5
    eflags 0x0000000000013246
    csgsfs 0x0000000000000033
error code 0x0000000000000006
    vector 0x000000000000000e
  old mask 0xffffffde3e3ada05
       cr2 0x0000000000000008

Cisco Adaptive Security Appliance Software Version 9.8(2)

Compiled on Sun 27-Aug-17 13:06 PDT by builders
Hardware:   ASA5506
Crashinfo collected on 12:43:34.789 UTC Mon Jan 20 2020
ASLR enabled, text region 7f205efd5000-7f2063296da4

Traceback:
0: 0x00007f205f8933e1
1: 0x00007f205f8df558
2: 0x00007f20610cdcb6
3: 0x00007f205e46d180
4: 0x00007f205f8e0523
5: 0x00007f20610cdf36
6: 0x00007f205e46d180
7: 0x00007f205f8d88f3
8: 0x00007f2060388973
9: 0x00007f20610d33f1
10: 0x00007f205f8e90ad
11: 0x00007f205b8e1200
12: 0x00007f20610d1dc5
13: 0x00007f205f8b53fb
14: 0x00007f205b8bce85
-----------------------------------------------
core0 same core snap_count=2 signo=11 RIP=7f206038b4b4
Process shutdown finished
Rebooting... (status 0x8b)
..
INIDeconfiguring network interfaces... done.
Sending all processes the TERM signal...
Sending all processes the KILL signal...
Deactivating swap...
Unmounting local filesystems...
Rebooting...
Rom image verified correctly


Cisco Systems ROMMON, Version 1.1.8, RELEASE SOFTWARE
Copyright (c) 1994-2015  by Cisco Systems, Inc.
Compiled Thu 06/18/2015 12:15:56.43 by builders


Current image running: Boot ROM0
Last reset cause: PowerCycleRequest
DIMM Slot 0 : Present

Platform ASA5506 with 4096 Mbytes of main memory
MAC Address: 00:a3:8e:66:b8:6f
Using default Management Ethernet Port: 0

Use BREAK or ESC to interrupt boot.
Use SPACE to begin boot immediately.


File system not supported
Attempt autoboot: "boot disk0:"
File system not supported
boot: cannot determine first file name on device "disk0:"
autoboot: All boot attempts have failed.
autoboot: Restarting the system.

Rom image verified correctly


Cisco Systems ROMMON, Version 1.1.8, RELEASE SOFTWARE
Copyright (c) 1994-2015  by Cisco Systems, Inc.
Compiled Thu 06/18/2015 12:15:56.43 by builders


Current image running: Boot ROM0
Last reset cause: LocalSoft
DIMM Slot 0 : Present

Platform ASA5506 with 4096 Mbytes of main memory
MAC Address: 00:a3:8e:66:b8:6f
Using default Management Ethernet Port: 0

Use BREAK or ESC to interrupt boot.
Use SPACE to begin boot immediately.


File system not supported
Attempt autoboot: "boot disk0:"
File system not supported
boot: cannot determine first file name on device "disk0:"
autoboot: All boot attempts have failed.
autoboot: Restarting the system.

Rom image verified correctly


Cisco Systems ROMMON, Version 1.1.8, RELEASE SOFTWARE
Copyright (c) 1994-2015  by Cisco Systems, Inc.
Compiled Thu 06/18/2015 12:15:56.43 by builders


Current image running: Boot ROM0
Last reset cause: LocalSoft
DIMM Slot 0 : Present

Platform ASA5506 with 4096 Mbytes of main memory
MAC Address: 00:a3:8e:66:b8:6f
Using default Management Ethernet Port: 0

Use BREAK or ESC to interrupt boot.
Use SPACE to begin boot immediately.

asa5506x 1 > sh info
Current image running (0/1): Boot ROM0

Cisco Systems ROMMON, Version 1.1.8, RELEASE SOFTWARE
Copyright (c) 1994-2015  by Cisco Systems, Inc.
Compiled Thu 06/18/2015 12:15:56.43 by builders


DIMM Slot 0 : Present
Product Identifier      : ASA5506
Serial Number - PCA     : JAD211104TK
Serial Number - Chassis : JMX2112Y1GY
Version Identifier      : V04
CPLD Version            : 34 (MM/DD/YY): 04/25/14 (2.2)
CPLD Ext Version        : 0x03020200 (2.2.0)
Board Version           :    3 (P2)
PCH Version             :   02 (A2)
CPLD-ENV Version        : 0000
Hardware Anchor         : F01025R12.16ae50ec82014-04-17
Certificate             : 333C0DC1B9D15412
Microloader             : MA0008R06.O203142014

asa5506x 2 > sh
usage: show idprom|info|reg|stat
asa5506x 3 > sh idprom

Reading onboard idprom...done
Local IDPROM

----------------------------------
IDPROM version: 4
   Compat Byte: 0xff
            Controller: 3163 (0x0c5b)
            Version ID: V04
           H/W Version: 2.0
         New Deviation: 525310 (0x000803fe)
          Top Assy P/N: 68-5234-06
 Top Assy Revision NUM: A0
               PCB P/N: 73-16139-06
          PCB Revision: A0
               PCB S/N: JAD211104TK
           Chassis S/N: JMX2112Y1GY
         Mfg Test Data: 00 00 00 00 00 00 00 00
            RMA Number: 0-0-0-0
           RMA History: 00
             CLEI Code: FWMA210BRA
           MAC Address: 00a3.8e66.b86e
             MAC Block: 11
           F/W Version: 0.0(0)0
     Digital Signature: 40c1
    Electronic Chip ID: 4d 31 34 39 39 32 30 36 30
         Device Values: KENTON
            Product ID: ASA5506
           Description: ASA 5506-X with SW, 8GE Data, 1GE Mgmt, AC

asa5506x 4 > sh reg
 I350 GbE MAC registers:
  CTRL  =0x001c0040, STATUS=0x80382783, CTRL_X=0x12800000, IMS   =0x00000000
  RCTL  =0x04008022, RDBAL =0x779b5000, RDBAH =0x00000000, RDLEN =0x00000400
  RDH   =0x0000001c, RDT   =0x0000003f, RDTR  =0x00000000
  TCTL  =0x000400fa, TDBAL =0x779b3000, TDBAH =0x00000000, TDLEN =0x00000400
  TDH   =0x00000000, TDT   =0x00000000, TIPG  =0x00601008
  TXDMAC=0x00000000
  TXCW  =0x00000000, RXCW  =0x00000000, FCRTH =0x00000000, FCRTL =0x00000000
  FCAH  =0x00000100, FCAL  =0x00c28001, FCT   =0x00008808, FCTTV =0x00000000
  RDFH  =0x000000e6, RDFT  =0x000000e4, RDFPC =0x00000000
  TDFH  =0x00000001, TDFT  =0x00000000, TDFPC =0x00000000
  ===========================
  RDFHS =0x000000e4, RDFTS =0x000000e4, RXDCTL=0x02010000
  TDFHS =0x00000000, TDFTS =0x00000000, TXDCTL=0x02010000
  RXCSUM=0x00000700
  Rx enabled, Tx enabled
  Device status = full-duplex, link to PHY up
  Device Speed = 1000Mbps

 PHY Registers:
  PHY is Marvell PHY, address 0x0
  Control                = 0x1140           Status                 = 0x796d
  PHY ID 1               = 0x0141           PHY ID 2               = 0x0dd1
  Auto Neg Advertisement = 0x01e1           Link Partner Ability   = 0xc1e1
  Auto Neg Expansion     = 0x000f           Next Page Tx           = 0x2001
  Link Partner Next Page = 0x48c2           1000BaseT Control      = 0x0300
  1000BaseT Status       = 0x7c00           Extended Status        = 0x3000
  PHY Specific Control   = 0x3060           PHY Specific Status    = 0xbc48
  Interrupt Enable       = 0x0000           Interrupt Status       = 0x1c40
  Ext PHY Spec Control   = 0x0020           Receive Error Counter  = 0x0000
  LED Control            = 0x0000
  Ext PHY Spec Control 2 = 0x0040           Ext PHY Spec Status    = 0x0000
  PHY says Link is UP, Speed 1000Mbps, Full-Duplex [AUTONEG Done]

  AUTONEG - Our ability is     1000M/FD 1000M/HD 100M/FD 100M/HD 10M/FD 10M/HD
  AUTONEG - Partner ability is 1000M/FD 1000M/HD 100M/FD 100M/HD 10M/FD 10M/HD
  ring sizes: RX=64, TX=64
  rxring=0x779b5000, shadow=0x779b5718, head=0, rx_buf_size=2048
  txring=0x779b3000, shadow=0x779b2d18, head=0, tail=0
  tx_count=0
  ctrl=0x00100040, ctrl0=0x001c0040
  ctrlx=0x12800000, ctrl1=0x12800000
 GE Statistics
  CRC error                   0  Symbol error                0
  Missed Packets              0  Single Collision            0
  Excessive Coll              0  Multiple Coll               0
  Late Coll                   0  Collision                   0
  Defer                       0  Receive Length              0
  Alignment Error             0  XON RX                      0
  XON TX                      0  XOFF RX                     0
  XOFF TX                     0  FC RX Unsupport             0
  Packet RX (64)             17  Packet RX (127)             8
  Packet RX (255)             4  Packet RX (511)             0
  Packet RX (1023)            0  Packet RX (1522)            0
  Good Packet RX             29  Broadcast RX               29
  Multicast RX                0  Good Packet TX              0
  Good Octets RX.H            0  Good Octets RX.L         2779
  Good Octets TX.H            0  Good Octets TX.L            0
  RX No Buff                  0  RX Undersize                0
  RX Fragment                 0  RX Oversize                 0
  RX Octets High              0  RX Octets Low           48748
  TX Octets High              0  TX Octets Low               0
  TX Packet                   0  RX Packet                 241
  TX Broadcast                0  TX Multicast                0
  Packet TX (64)              0  Packet TX (127)             0
  Packet TX (255)             0  Packet TX (511)             0
  Packet TX (1023)            0  Packet TX (1522)            0
  TX Underruns                0  TX No CRS                   0
  RX Error Count              0  RX DMA Underruns            0
  RX Carrier Ext              0
  TCP Segmentation            0
asa5506x 5 > sh stat

RX Ring dump (head = 0, tail = 63)
RX Ring[0]: ptr: 779180c0, pak: 77918018, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[1]: ptr: 77918900, pak: 77918058, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[2]: ptr: 77919140, pak: 77918898, owner: CPU, Status: 0x0073, Length: 0x005c
RX Ring[3]: ptr: 77919980, pak: 779190d8, owner: CPU, Status: 0x0073, Length: 0x005c
RX Ring[4]: ptr: 7791a1c0, pak: 77919918, owner: CPU, Status: 0x0073, Length: 0x005c
RX Ring[5]: ptr: 7791aa00, pak: 7791a158, owner: CPU, Status: 0x0073, Length: 0x005c
RX Ring[6]: ptr: 7791b240, pak: 7791a998, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[7]: ptr: 7791ba80, pak: 7791b1d8, owner: CPU, Status: 0x0073, Length: 0x00d8
RX Ring[8]: ptr: 7791c2c0, pak: 7791ba18, owner: CPU, Status: 0x0073, Length: 0x005c
RX Ring[9]: ptr: 7791cb00, pak: 7791c258, owner: CPU, Status: 0x0073, Length: 0x005c
RX Ring[10]: ptr: 7791d340, pak: 7791ca98, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[11]: ptr: 7791db80, pak: 7791d2d8, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[12]: ptr: 7791e3c0, pak: 7791db18, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[13]: ptr: 7791ec00, pak: 7791e358, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[14]: ptr: 7791f440, pak: 7791eb98, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[15]: ptr: 7791fc80, pak: 7791f3d8, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[16]: ptr: 779204c0, pak: 7791fc18, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[17]: ptr: 77920d00, pak: 77920458, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[18]: ptr: 77921540, pak: 77920c98, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[19]: ptr: 77921d80, pak: 779214d8, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[20]: ptr: 779225c0, pak: 77921d18, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[21]: ptr: 77922e00, pak: 77922558, owner: CPU, Status: 0x0073, Length: 0x00e0
RX Ring[22]: ptr: 77923640, pak: 77922d98, owner: CPU, Status: 0x0073, Length: 0x00e0
RX Ring[23]: ptr: 77923e80, pak: 779235d8, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[24]: ptr: 779246c0, pak: 77923e18, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[25]: ptr: 77924f00, pak: 77924658, owner: CPU, Status: 0x0073, Length: 0x00f3
RX Ring[26]: ptr: 77925740, pak: 77924e98, owner: CPU, Status: 0x0073, Length: 0x005c
RX Ring[27]: ptr: 77925f80, pak: 779256d8, owner: CPU, Status: 0x0073, Length: 0x005c
RX Ring[28]: ptr: 779267c0, pak: 77925f18, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[29]: ptr: 77927000, pak: 77926758, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[30]: ptr: 77927840, pak: 77926f98, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[31]: ptr: 77928080, pak: 779277d8, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[32]: ptr: 779288c0, pak: 77928018, owner: CPU, Status: 0x0073, Length: 0x0056
RX Ring[33]: ptr: 77929100, pak: 77928858, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[34]: ptr: 77929940, pak: 77929098, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[35]: ptr: 7792a180, pak: 779298d8, owner: CPU, Status: 0x0003, Length: 0x003c
RX Ring[36]: ptr: 7792a9c0, pak: 7792a118, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[37]: ptr: 7792b200, pak: 7792a958, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[38]: ptr: 7792ba40, pak: 7792b198, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[39]: ptr: 7792c280, pak: 7792b9d8, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[40]: ptr: 7792cac0, pak: 7792c218, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[41]: ptr: 7792d300, pak: 7792ca58, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[42]: ptr: 7792db40, pak: 7792d298, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[43]: ptr: 7792e380, pak: 7792dad8, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[44]: ptr: 7792ebc0, pak: 7792e318, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[45]: ptr: 7792f400, pak: 7792eb58, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[46]: ptr: 7792fc40, pak: 7792f398, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[47]: ptr: 77930480, pak: 7792fbd8, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[48]: ptr: 77930cc0, pak: 77930418, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[49]: ptr: 77931500, pak: 77930c58, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[50]: ptr: 77931d40, pak: 77931498, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[51]: ptr: 77932580, pak: 77931cd8, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[52]: ptr: 77932dc0, pak: 77932518, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[53]: ptr: 77933600, pak: 77932d58, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[54]: ptr: 77933e40, pak: 77933598, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[55]: ptr: 77934680, pak: 77933dd8, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[56]: ptr: 77934ec0, pak: 77934618, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[57]: ptr: 77935700, pak: 77934e58, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[58]: ptr: 77935f40, pak: 77935698, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[59]: ptr: 77936780, pak: 77935ed8, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[60]: ptr: 77936fc0, pak: 77936718, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[61]: ptr: 77937800, pak: 77936f58, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[62]: ptr: 77938040, pak: 77937798, owner: GE, Status: 0x0000, Length: 0x0000
RX Ring[63]: ptr: 77938880, pak: 77937fd8, owner: GE, Status: 0x0000, Length: 0x0000


TX Ring dump (head = 0, tail = 0)
TX Ring[0]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[1]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[2]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[3]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[4]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[5]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[6]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[7]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[8]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[9]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[10]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[11]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[12]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[13]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[14]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[15]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[16]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[17]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[18]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[19]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[20]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[21]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[22]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[23]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[24]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[25]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[26]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[27]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[28]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[29]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[30]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[31]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[32]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[33]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[34]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[35]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[36]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[37]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[38]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[39]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[40]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[41]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[42]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[43]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[44]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[45]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[46]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[47]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[48]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[49]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[50]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[51]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[52]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[53]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[54]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[55]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[56]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[57]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[58]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[59]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[60]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[61]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[62]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000
TX Ring[63]: ptr: 0, pak: 0, owner: GE, StatLen=0x0000, Length: 0x00000000

As is likely evidenced by the incessant fervor with which I have been, and sadly must continue, butting my head against this issue, my primary ASA bit the dust almost 48 hours ago now so, my network is down until I am able to find a way around this issue. So, any thoughts, ideas, suggestions, or even admonishments would be greatly appreciated. Please let me know if there is anything else it would help to see posted. I will gladly make any additional information available.

Thank you all for the information you've already provided herein; and in advance for any additional help I'm optimistically holding out hope some of you may yet be willing to offer. ;-)

Cheers!

If you get to it, and you can't do it....? There you jolly well are, aren't you!

richdodson · ‎11-15-2021

Hi,

I had this exact same issue and found this thread. TAC is also not an option for me as my device is not covered. As a last-ditch effort, I decided to take it apart and reseat everything that could be reseated. The only things removable from the motherboard were the battery and the SSD. After putting everything back together, it booted up. I believe it was most likely the battery that solved the issue, but since the issue is gone I can't reproduce to narrow down which component actually solved the problem. Hope this helps.

-Richard

ASA 5506 Toast?

Example:

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