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ASA 5506-X cannot boot system.

Leon0177
Level 1
Level 1

I have a ASA 5506-X that will not boot. It constantly repeats the following errors

 

File system not supported
Attempt autoboot: "boot disk0:"
File system not supported
boot: cannot determine first file name on device "disk0:"
autoboot: All boot attempts have failed.
autoboot: Restarting the system.

 

then proceeds to reboot. I have entered rommon mode and tried to view 'disk0:' but I recieve an error that says that the 'file system is not supported'.

 

The status light is flashing Amber.

 

This all occurred while trying to upgrade the ASA

7 Replies 7

manabans
Cisco Employee
Cisco Employee

Step 1: Load the device from ROMMON mode using the TFTP server having the image file.

Step 2: Verify if the flash is good or having errors.

References:
Load an Image Using ROMMON - https://www.cisco.com/c/en/us/td/docs/security/asa/asa98/configuration/general/asa-98-general-config/admin-swconfig.html#ID-2152-000008e5
Troubleshooting ASA Flash Errors - https://www.cisco.com/c/en/us/support/docs/security/asa-5500-x-series-next-generation-firewalls/113266-asa-flash-error-ts.html

I am unable to run th fsck disk0: command as I have booted from disk1: (a flash drive) when I use the command it tells me that there is no such directory present. I can't even save running-config to startup-config.

Marvin Rhoads
Hall of Fame
Hall of Fame

Please share what version you are trying to upgrade to and what filename you are using.

Sorry to correct myself, it occurred after upgrading. I believe it was to 8.2 but i couldn't be sure.

Run a file system check. and then check if the disk is ok again.

fsck disk0:

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I am unable to run this command as I have to boot from a flash drive (disk1:), when I run the command it says "Error checking disk0: (no such file or directory)

If you tried to use an 8.2 image (or anything other than the correct file type) it would fail on an ASA 5506-X.9.3(2) was the first image available for the ASA 5506-x back in 2015 or so.

The 5506-X (and 5508/12/16) requires you use a digitally signed image (ends with ".SPA"). Valid images can be found here:

https://software.cisco.com/download/home/286283326/type/280775065/release/9.8.4%20Interim

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