cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
3458
Views
5
Helpful
1
Replies

ASA 5506-X generate license from PAK with a serial number mismatch

Max Kalachov
Level 1
Level 1

Hi guys,


I have an ASA 5506-X and I need to generate a VPN license for it (AnyConnect Plus Term License).

From "show version" I see a serial number starts with "JAD...", however, from "show inventory" I see a different serial number, that starts with "JMX..." and the same "JMX..." is written on the device. So I have serial number mismatch.


For "JMX..." serial number I have an active Smartnet. Now I need to generate/get a VPN license from "selected PAK" which I have on the Cisco portal (it asks for a serial number during step 2 "Assign to the device"). Which serial number should I use during the generating process?


Thank you


Regards,

Max

1 Accepted Solution

Accepted Solutions

Max Kalachov
Level 1
Level 1

According to Cisco support, this license needs to be on the motherboard, therefore "JAD..." serial number will be used for license fulfillment. The serial "JMX..." is for the chassis.

View solution in original post

1 Reply 1

Max Kalachov
Level 1
Level 1

According to Cisco support, this license needs to be on the motherboard, therefore "JAD..." serial number will be used for license fulfillment. The serial "JMX..." is for the chassis.

Review Cisco Networking for a $25 gift card