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ASA 5506-X missing ASDM

NeverOutofTune
Level 1
Level 1

Unboxed a new ASA5506-X, powered up and started following the quick start guide.  I don't have a inside switch and don't need the Firepower configured.  I connected a PC to gi1/2, received an IP address 192.168.1.5.  According to the Quick Start Guide, I should be able to browse to https://192.168.1.1/admin and launch the ASDM.  I would also assume since I already have ASDM linstalled, I could run it directly and connect to 192.168.1.1.

 

This does not work as I get a page not found.  I can ping 192.168.1.1.

 

Connected a console cable and did a dir and I don't see the ASDM image.  This is all I have:

 

ciscoasa# dir all-filesystems

Directory of disk0:/

92     -rwx  69454656     13:24:42 Jun 23 2015  asa941-lfbff-k8.SPA
93     -rwx  33           13:28:50 Jun 23 2015  .boot_string
11     drwx  4096         13:27:18 Jun 23 2015  log
19     drwx  4096         13:28:24 Jun 23 2015  crypto_archive
20     drwx  4096         13:28:44 Jun 23 2015  coredumpinfo
94     -rwx  41836544     13:33:50 Jun 23 2015  asasfr-5500x-boot-5.4.1-211.img

7859437568 bytes total (4524847104 bytes free)
Directory of system:/

1      ----  0            00:00:00 Jan 01 1970  running-config

No space information available
ciscoasa#

 

Do I need to copy the ASDM-743.bin to the firewall?

 

3 Replies 3

NeverOutofTune
Level 1
Level 1

I'll answer my own question.  Yes, I needed to TFTP asdm-743.bin to the firewall.  Odd that the ASDM binary file was not in flash.

I'm in the same situation, could you please tell me how you accessed the asdm-743.bin file?  

Presumably it was via the Cisco Support website, however I am currently unable to download the file due to apparently not having some sort of software support contract?  I'd appreciate any additional info you can provide.

I do have a support contract and was able download the software.

You should be able to open a warranty case via the Chat Now feature at:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/case

or 800-553-2447

and request the software.

 

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