05-17-2011 10:20 PM - edited 03-11-2019 01:34 PM
Hello,
I have been trying to upgrade the ASA 5510 8.2.1 via ASDM upgrade wizard, or upload file manually via ASDM. I keep getting error
Erro occured in performing File Transfer
server returned HTTP response code: 500 for URL:
https://192.168.10.1/admin/disk0/asa822-k8.bin
I've tried asa824-k8.bin also with same result.
Only success I had was upgrading ASDM to 6.2(5)53
Anyone knows why?
Solved! Go to Solution.
05-17-2011 10:39 PM
Hi,
Please go through the document for ASDM image upgrade below, make sure all teh steps are correct andeven if it doesn't work out, try upgrading from the CLI as well:
http://www.cisco.com/en/US/products/ps6120/products_configuration_example09186a008067e9f9.shtml
Hope this helps.
Thanks,
Varun
05-17-2011 10:46 PM
Also, please check the falsh memeory available and if everything seems fine but still you face issues, reload the firewall, that should clear out any issues with firewall.
Thanks,
Varun
05-17-2011 10:39 PM
Hi,
Please go through the document for ASDM image upgrade below, make sure all teh steps are correct andeven if it doesn't work out, try upgrading from the CLI as well:
http://www.cisco.com/en/US/products/ps6120/products_configuration_example09186a008067e9f9.shtml
Hope this helps.
Thanks,
Varun
05-17-2011 10:46 PM
Also, please check the falsh memeory available and if everything seems fine but still you face issues, reload the firewall, that should clear out any issues with firewall.
Thanks,
Varun
04-29-2015 10:46 AM
I solved this issue little differently after spending few hours debugging the issue.
Issue: ASDM throwing "asdm file transfer 500 http response" while doing a file transfer(asa firmware only) or upgrading the image.
Summary:
I was on 9.0.4 and was trying to upgrade to 9.1.6.
It had throwed the error multiple times despite of the system reboot and enough disk room.
Later while i was going through the release notes, i figured i can not upgrade straight from 9.0.4 to 9.1.6 and i have to follow the upgrade path.
Then i upgraded to 9.1.2 and then to 9.1.6. This has resolved the underlying "500" http response issue.
So the issue was with the upgrade path in my case and i would suggest it is worth checking(release notes) this as a first step...
Root Cause:
upgrade path was the the root cause.
Recommendation to Cisco:
Error handling by ASDM in this case was not quite relevant. It should have throw a proper text message along with http response code.
05-17-2011 10:58 PM
I rebooted the ASA, then I can upgrade.
Thanks.
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