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ASA 5515 Inspection (MXToolbox)

spencermoore
Level 1
Level 1

We're in the process of implementing a new ASA moving from an old SonicWall 3060. When we put the new ASA in place we're having some issues with email, specifically verification via MX Toolbox. When in place, MXToolbox is showing SMTP reverse DNS error, no TLS support and SMTP transaction time delay notifications. When we roll-back to the SonicWall these issues disappear. I have verified ESMTP is disabled, yet we are still experiencing issues. It appears we are receiving these errors because the connection is timing out. Is there another inspection policy or parameter that needs to be disabled?

1 Reply 1

Vibhor Amrodia
Cisco Employee
Cisco Employee

Hi,

Specific to this error:- "SMTP reverse DNS error" , I think this might possible be due to the DNS inspection on the ASA device.

Can you test this using captures on the Interface on the ASA device and see which packet is being dropped on the ASA device ?

Thanks and Regards,

Vibhor Amrodia

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