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ASA 5520 Problem

neirival.sousa
Level 1
Level 1

Hi,

I've bought an ASA5520 and I could not access the console port. Another thing I think it's not normal is because the Status LED is amber as soon as turn the switch on.

Is this a hardware problem ???

Thank you.

Neirival (Brazil/Angola)

1 Accepted Solution

Accepted Solutions

0r8it
Level 1
Level 1

Hello Neirival,

when you say 'could not access the console port' do you mean 'no response seen from the console port'?

Simple things first:

-is this console connection set up as per standard, ie, 8 bits for data, etc, etc?

-does the console connection work for any other Cisco devices?

I have to say, though- the amber light sounds like bad news. DOA?

regards,

theterranaut

View solution in original post

2 Replies 2

0r8it
Level 1
Level 1

Hello Neirival,

when you say 'could not access the console port' do you mean 'no response seen from the console port'?

Simple things first:

-is this console connection set up as per standard, ie, 8 bits for data, etc, etc?

-does the console connection work for any other Cisco devices?

I have to say, though- the amber light sounds like bad news. DOA?

regards,

theterranaut

Hi,

Yes, I have no response from console and I can access other Cisco devices.

I think you are right. It's a DOA.

Thank you and regards.

Neirival de Sousa (Brazil/Angola)

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