ASA 5520

[leteslase.kidanu1]

HI 

we had an issue in cisco ASA 5520, when we try to boot the system and press the escape key it is saying "booting system please wait" and nothing comes after that and the system is not booting after that. The Rommon mode is not coming as well, when we try to see on google about the cause of the problem, we found that the problem could be related to RAM . for your help please 

[Harvey Ortiz]

Hi,

If you have another RAM memory available, try it and see if it works.

This issue might be related to a failed RAM, if you have a valid smartnet contract with Cisco you can open a ticket with TAC and verify if the unit can be replaced.

Regards,

Harvey.

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