ASA 5550 standby- need to get SN info remotely

[Kristen Sims]

I need to get the SN info and hardware info from my standby ASA remotely. Is there a way to do it? I tried to SSH to the standby using the standby IP address, and I can't connect. I was able to do that with the PIX 535. I also tried via the ADSM and can't connect, and logged into the Active Primary and issued various commands but it only gives info on the Active.

[shzaman · Accepted solution]

Hi,

Try this,

When you are connected to Active box and want to run command on standby use following

failover exec standby ,   for ex: failover exec standby sh ver

Command reference: http://www.cisco.com/en/US/docs/security/asa/asa82/command/reference/ef.html#wp1929296

I hope this will help.

-Shahid

[Kureli Sankar]

Shahid,

Awesome response!

Kristen,

You should take care of why you are not able to ssh or asdm to the sec/standby unit.

Pls. refer this link and run through the checklist: https://supportforums.cisco.com/docs/DOC-13012

-KS

[Kristen Sims]

Thank you. I was able to get the info I needed.