ASA-5585-x IPS sp 40

[Dan Flesaru]

Hi all,

I try to upgrade IPS sp 40 but have this error:

Error: execUpgradeSoftware : idsPackageMgr: error creating temp file (out of disk space)AnalysisEngine is currently busy and unable to process this update.  Please wait several minutes before attempting update again.

How and what files must delete to make free space ??

[Dan Flesaru]

solved ;)

Bug Search

Bug Search CSCuc29807 Help  |  Feedback Out of space 7.1.x upgrade failures CSCuc29807 Description Symptom: Upgrade to 7.1.X runs out of space with one of the two following errors: Error: execUpgradeSoftware : idsPackageMgr: error creating temp file (out of disk space) OR Error: execUpgradeSoftware : The update requires 47145 KB in /usr/cids/idsRoot/var/updates, there are only 44623 KB available aft er pmz cleanup. Conditions: Sensor filesystem ran out of space during the upgrade installation process. Workaround: The following files are not needed to perform the upgrade and can be removed to increase Available space: 1) log into the service account 2) "su" to root (same pw as service account pw) 3) rm /usr/cids/idsRoot/etc/current.cfg 4) rm /usr/cids/idsRoot/etc/backup.cfg NOTE: The above two files would only exist if a CLI command like "copy current-config backup-config" was run. 5) rm /usr/cids/idsRoot/var/events.tar.gz 6) ls -l /usr/cids/idsRoot/var/updates/logs/Pre*.gz -rw-r--r-- 1 cids cids 239014 Jul 23 13:15 Pre7164cidDump.html.gz rm /usr/cids/idsRoot/var/updates/logs/Pre7164cidDump.html.gz 7) rm /usr/cids/idsRoot/var/packet-file NOTE: The above file would occur if a "packet capture" command had been run on the sensor. 8) These files may be left over from failed signature updates, and can be removed: rm /usr/cids/idsRoot/var/updates/files/common/edc.full.xml rm /usr/cids/idsRoot/var/updates/logs/sigupdate.log 9) ls -l /usr/cids/idsRoot/var/updates/backups -rw-r--r-- 1 root cids 159734 Sep 18 05:04 SigCategories.xml.gz -rw-r--r-- 1 root cids 543 Sep 18 05:04 default.sig.xml.gz -rw-r--r-- 1 root cids 876753 Sep 18 05:04 default.xml.gz -rw-r--r-- 1 root cids 215 Sep 18 05:04 history.gz -rw-r--r-- 1 root root 101412 Sep 18 05:04 instances.tar.gz -rw-r--r-- 1 root cids 136 Sep 18 05:04 package.gz rm /usr/cids/idsRoot/var/updates/backups/SigCategories.xml.gz rm /usr/cids/idsRoot/var/updates/backups/default.sig.xml.gz rm /usr/cids/idsRoot/var/updates/backups/default.xml.gz rm /usr/cids/idsRoot/var/updates/backups/history.gz rm /usr/cids/idsRoot/var/updates/backups/instances.tar.gz rm /usr/cids/idsRoot/var/updates/backups/package.gz NOTE: The files above are necessary for performaning a downgrade from the current sigupdate. They will be lost during the 7.1.x upgrade. Therefore, they are not needed. 10) ls -l /usr/cids/idsRoot/log: -rw-r--r-- 1 root cids 11972437 Aug 20 22:36 cidDump.html rm /usr/cids/idsRoot/log/cidDump.html NOTE: Avoid using the astrisk with the rm command due to potential of removing needed files. The minimum space requirement for upgrade is around 90 MB . Customers should ensure that 90 MB of free space is available (especially on SSP20 and 4345) before upgrade to or from 7.1(6) release Further Problem Description:   Customer Visible Save Bug Open Support Case Was the description about this Bug Helpful? (0) Details Last Modified: Aug 21,2015 Status: Fixed Severity: 3 Moderate Product: Cisco IPS 4200 Series Sensors Support Cases: 46 Known Affected Releases: (1) 7.1(4)E4 Known Fixed Releases: (2) 7.1(7)E4 7.2(1)E4 Download software for  Cisco IPS 4200 Series Sensors Community Discussion on CSCuc29807 - Cisco Support Community 0 Discussion(s) Start Community Discussion

[nspasov]

Good job on resolving your own issue! :) Also, thank you for taking the time to come back and post the solution here (+5 from me). Now, it is time to upgrade to FirePOWER :)

If your issue is resolved, pls mark the thread as "answered" :)