ASA 8.0 hangs on while URL filtering is on

[serkan]

ASA8.0 hangs while URL filtering is on. We use Websense for integration with ASA. ASA Randomly stops URL requests from Websense while user want to go internet. Does anybody experience this like problem ?

Regards,

[hadbou]

Looks like a bug - CSCsl42026

[serkan]

Thank you for your reply. But this bug is still hidden to CCO users.

Regards,

[jasonsuplita]

Are you able to log into the Cisco bug toolkit? In case you don't have access to the toolkit, here is the output to the bug that hadbou was mentioning:

CSCsl42026 Bug Details

Headline ASDM: Hangs when filtering in log view

Product asdm

Feature OTHERS Components Duplicate of

Severity 3 Severity help Status Assigned Status help

First Found-in Version 6.0(2) First Fixed-in Version Version help

Release Notes

Symptom:

ASDM may freeze when filtering on an IP address in the log view. When this occurs, the only

recovery is to terminate the ASDM process under Task Manager and restart ASDM.

Conditions:

###############

Monitoring -> Logging -> View

Filter on some IP, pause, clear, clear the filter, play, pause, clear

then go back to check configuration

ASDM freezes, after a few seconds you can interact with other programs

on the PC, but ASDM is still frozen

X.X.X.X

password/password

Java version: 1.6.0_03-b05

#####################

Workaround:

There is no known workaround for this specific issue.