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Beginner

ASA/ASDM Software Update

Trying to use the update feature in ASDM for a ASA 5525 failover pair and neither will connect to Cisco for new software.  Has this feature been deprecated and no longer works?

 

Thanks!

4 REPLIES 4
Hall of Fame Guru

Re: ASA/ASDM Software Update

The feature should work.

Do you have a web proxy in your environment? Are you getting a cisco.com authentication prompt?

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Beginner

Re: ASA/ASDM Software Update

Yes, I checked the web filter and added an exception.  I can ping cisco.com from the cli on the firewalls.

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Hall of Fame Guru

Re: ASA/ASDM Software Update

It would be the client on which you are running ASDM contacting cisco.com - not the firewall itself.

I'd check the proxy logs for blocked attempts.

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Beginner

Re: ASA/ASDM Software Update

Bypassed it for the workstation and no go.  Never even asks for prompt from Cisco.