Use the command "clear service-policy global" to clear the statistics for the policy map counters. This will make it easier to see the counter increase or not. If it is not increasing it possibly means that there is an issue with traffic matching in the class-map.
But as I requested earlier, it will be a little easier to understand what is happening if we see the configuration of the devices in question. Please remember to remove any sensitive information from the configuration such as usernames, passwords and public IPs before posting it to the forum.
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