ASA Service module shut down and on automatically

[khem thapa]

hello,

i have a asa service module which is inserted on 6509 chassis.

This morning when i came to the office i have noticed my asa service module was restarted at last night but 6509 was up.

one more thing we dont have failover.only have single asa service module.

ASA SM version is 8.5

below is the failover history and details

ciscoasa up 17 hours 11 mins

------------------ show crashinfo ------------------

No crash file found.

------------------ show failover history ------------------

==========================================================================

<--- More --->

From State                 To State                   Reason

==========================================================================

14:28:40 UTC Apr 7 2013

Not Detected               Disabled                   No Error

can any one tell me why this happend.

thanks in advanced

Khem

[Jouni Forss]

Hi,

Would seem to me that it would be best to check this through Cisco TAC to determine the cause.

It would seem though that no Crashinfo file was generated so thats kinda strange.

You should be able to confirm if the ASASM is set to save a crashinfo file with the command "show crashinfo save"

- Jouni