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ASDM 7.12.2 doesn't work if another ASDM user logs into the same firewall

paul.l.kyte
Level 1
Level 1

We have upgraded our ASA's to 9.12(2) with ASDM 7.12(2).

 

When two users try to access the same firewall their ASDMs start to hang and don't finish their current activity. If one user is connected then all is well. When a second user tries to connect this fails to read and load the config, ASDM just hangs. On the first users session that also hangs on the current activity the user is carrying out e.g. update a firewall rule. Both users are now locked and cannot do anything.

 

Does anyone else have this problem or know why this is happening. I suspect an ASDM bug as it never happened on the previous version.

 

Paul

1 Reply 1

Marvin Rhoads
Hall of Fame
Hall of Fame

Try loading the latest interim build - 9.12(2.4).

There is a bug that you may be hitting:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvp78232

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