ASDM and IDM

[Ibrahim Jamil]

Hi Folks

I Couldn't  able to launch asdm or IDM from remote site ,althouh i have full access in my subnet

also the remote ASA has http enable with 0.0.0.0

[csaxena]

Hello Ibrahim,

Please refer to this document for basic troubleshooting.

https://supportforums.cisco.com/docs/DOC-15016

Hope this helps.

Regards,
Chirag

[Ibrahim Jamil]

Hi Chiraq

I Can ping the appliance where the IPS Module is exist , but i m unable to load asdm,i thing its rule issue , but the stange is i have open access in my subnets also the asdm setting is configured well,Pls Advise

[csaxena]

Hello Ibrahim,

Please paste the output of "show run asdm" & "show run http".

Try adding following config and check:

ssl encryption rc4-sha1 aes128-sha1 aes256-sha1  3des-sha1

&

crypto key generate rsa modulus 1024

This could be possible a Java issue or key issue.

Please let me know if this helps.

Regards,
Chirag

[Ibrahim Jamil]

Hi Chirag

from the local LAN ,ASDM can work but from remote sites i couldn't

[csaxena]

Hello Ibrahim,

Please share the output of "show run http".

Regards,
Chirag

[Ibrahim Jamil]

Hi Chirag

http server enable
http 0.0.0.0 0.0.0.0 outside
http 0.0.0.0 0.0.0.0 inside

[Shrikant Sundaresh]

Hi Ibrahim,

You said that the device can be accessed from the LAN but not from the remote site.

Is the remote site across a VPN?

Are you trying to access the outside interface ip, or the inside interface ip from the remote site?

Also kindly provide the ASA and ASDM versions, output of "sh asp table socket" (if available on ASA) and a screenshot or description of the error message you get when you try to launch the ASDM on the remote site.

-Shrikant

[Ibrahim Jamil]

Thanks to all of you guys,it solved

[Shrikant Sundaresh]

Hi Ibrahim,

Great to know that the problem got solved. If possible, could you please share what was done to resolve it?

Also, kindly mark the question as resolved, since the issue has been answered. Thanks.

-Shrikant