04-28-2022 09:25 AM
I am running an ASA 5525-X on ASDM version asdm-openjre-7171.bin.
My Windows 11 client and my client on a windows server 2012 R2 terminal server are running fine, no problems so far.
As soon as I update to asdm-openjre-7171-152.bin and start ASDM on the terminal server, it asks for updating the ASDM-IDM Launcher.
If I do so, installation runs like a charm.
After the installation is done, instantly the message pops up: "Java Virtual Machine Launcher -> Error: A JNI error has occured, please check your installation and try again." Clicking ok results in another message saying: "A Java Exception has occured".
On my Windows 11 machines everything works fine also after the upgrade.
The terminal server is used for remote admins, so I need it very urgently.
I do not know how to troubleshoot here, does anybody has a hint for me?
Solved! Go to Solution.
05-03-2022 11:06 AM
I had this problem too. I found that there was an old version of JRE in this folder after the ASDM upgrade:
C:\Program Files (x86)\Cisco Systems\ASDM\jre.
I uninstalled ASDM then deleted the folder above before re-installing ASDM and my issue was resolved.
05-03-2022 11:06 AM
I had this problem too. I found that there was an old version of JRE in this folder after the ASDM upgrade:
C:\Program Files (x86)\Cisco Systems\ASDM\jre.
I uninstalled ASDM then deleted the folder above before re-installing ASDM and my issue was resolved.
05-03-2022 10:55 PM
Great help, thanks.
I uninstalled ASDM (the JRE folder got removed automatically during uninstall), then I removed everything what has something to do with JRE. (other folders in c:\Program Files i.E)
I also had the newest JRE version installed. Removed that as well.
Then I installed ASDM again and it worked.
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