cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1198
Views
10
Helpful
3
Replies

ASDM image not installed on out-of-box ASA 5506-X

David Lang
Level 1
Level 1

I have a noob question, so apologies in advance.

I do not seem to have the ASDM image installed on my new ASA 5506-X (refer below)

ciscoasa# dir disk0:/        

Directory of disk0:/

92     -rwx  69454656     16:45:58 Jun 08 2015  asa941-lfbff-k8.SPA

93     -rwx  33           21:21:31 Aug 23 2015  .boot_string

11     drwx  4096         16:48:34 Jun 08 2015  log

19     drwx  4096         16:49:40 Jun 08 2015  crypto_archive

20     drwx  4096         16:50:00 Jun 08 2015  coredumpinfo

94     -rwx  41836544     16:54:40 Jun 08 2015  asasfr-5500x-boot-5.4.1-211.img

7934787584 bytes total (4600197120 bytes free)

ciscoasa# 

I have seen other posts suggesting this can be downloaded from Cisco's website, but despite creating an account, I could not download the file as I do not have a support contract.

 

It feels like I must be missing something, as I am pretty sure ASDM is base-level functionality. Hoping someone can assist?

Many thanks.

3 Replies 3

Is this a refurbished ASA or a brand new out of the box ASA?  You should have the ASDM image preinstalled on brand new ASAs.

I suggest you contact the reseller you purchased this from and ask them to provide you with the ASDM image.

Otherwise you will need to contact your local Cisco partner and ask them to provide with the ASDM image.

--

Please remember to select a correct answer and rate helpful posts

--
Please remember to select a correct answer and rate helpful posts

I just got a Cisco ASA 5506X-BUN-K9 with same problem.

No ASDM image on the device.

I have one more I haven't cheked yet. I will try that tomorrow.

Hi,

This issue addressed now, please refer following link to get details about the resolution to your issue.

 

https://supportforums.cisco.com/discussion/12517626/asa-5508-x-missing-asdm

 

Hope it helps!!!

Thanks,

R.Seth

Don't forget to mark the answer as correct if it helps in resolving your query!!!

Review Cisco Networking for a $25 gift card