08-07-2007 06:03 PM - edited 02-21-2020 01:38 AM
Earlier today I was configuring the Cisco ASA (7.2(2)) using the ASDM, but after a reboot of the appliance I now get the following:
ASDM is unable to read the configuration from ASA.
This happens shortly after ?Loading running configuration from the device? appears in the ASDM status window.
I have tried restarting both the appliance and my workstation, but the issue persists. I have also tried clearing the ASDM cache, but that doesn?t help either. The issue occurs whether I used the Cisco ASDM Launcher or the web interface.
SSH access to the appliance works fine.
Thanks for any assistance (why is it that Cisco?s GUIs always have issues?!?).
08-08-2007 04:13 AM
What is the version of ASDM file you have on ASA.
I have seen Asdm ver 5.2.2 works fine with ASA ver 7.2.2
~Rohit
08-08-2007 05:02 AM
Unfortunately, the same-5.2(2).
11-25-2008 05:32 AM
I have exactly the same issue , SSH works fine but ASDM and Web interface reply with that error message "ASDM is unable to read the configuration from ASA".
My ASA is a 5520 ver 7.1(2) with ASDM 5.1(2)
Could it be something related to Java ?
Thanks for any hint.
11-25-2008 08:34 AM
I solved the problem re-installing JAVA 6 Update 7.
Regards
11-27-2008 03:57 PM
The java update 10 is not compatible with asdm. You will need to downgrade the java version to update 6 or 7.
11-28-2008 07:28 AM
Thank you very much, I noticed on the community I'm not the only one who had such an issue.
With Java 6.0 update 7 i'm gold.
Thanks again
12-10-2008 10:49 AM
Uninstalled java 6 update 10 - downloaded java 6 update 7 - that resolved the issue.
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