ASDM java start not working

[kumarp]

Hi All,

I have latest Java installed in my windows 10 machine. I am trying to launch ASDM but it never work.  ASA Version 9.8(1) , ASDM  7.8(1)

[ERROR] CLI-PASSTHROUGH-DEBUG Inside doInitialProcessing:
0 [SGZ Loader: launchSgzApplet] ERROR com.cisco.pdm.headless.startup - CLI-PASSTHROUGH-DEBUG Inside doInitialProcessing:
CLI-PASSTHROUGH-DEBUG Inside doInitialProcessing:
2019-07-19 18:54:15,254 [ERROR] CLI-PASSTHROUGH-DEBUG Inside doInitialProcessing messenger: cjo@a350fc
301 [SGZ Loader: launchSgzApplet] ERROR com.cisco.pdm.headless.startup - CLI-PASSTHROUGH-DEBUG Inside doInitialProcessing messenger: cjo@a350fc
CLI-PASSTHROUGH-DEBUG Inside doInitialProcessing messenger: cjo@a350fc

Can any one help me to fix this issue .

[balaji.bandi]

what is the version of Java ? 

look here matrix also.

https://www.cisco.com/c/en/us/td/docs/security/asa/compatibility/asamatrx.html#pgfId-121785

[blradmin]

Its always redirect to java installation page .   My desktop machine run below version of Java

java version "1.8.0_221"
Java(TM) SE Runtime Environment (build 1.8.0_221-b11)
Java HotSpot(TM) Client VM (build 25.221-b11, mixed mode, sharing)

[balaji.bandi]

you need java download and given permission to ASDM :

Add a security exception for the ASA in the Java Control Panel, so that you could launch the current ASDM image and upgrade it from within ASDM:

     - Open Java Control Panel

        * on Windows: Start > Control Panel > Java Control Panel

        * on Mac: click on Java icon in System Preferences

     - Go to the Security tab

     - In the Exception Site List section at the bottom, click Edit Site List and add the ASA you want to manage with           ASDM:

           https://x.x.x.x

         where is the IP address of the ASA.

https://www.cisco.com/c/en/us/td/docs/security/asdm/7_8/release/notes/rn78.html

[Jimmy_Dickson]

I had to downgrade my version to Java 1.8.0_211-b12 to make ASDM work again.