12-20-2018 06:39 AM - edited 02-21-2020 08:35 AM
I am unable to login to ASDM with one ASA but not the other. I also cannot ssh into the appliance, but have a remote console server that does have access. It still allows clients to connect with AnyConnect, but I cannot connect with ASDM to do administration tasks. The same issue occurred several weeks ago, I worked with TAC and did in-depth troubleshooting and in the end a reboot fixed it- clearly it is not fixed as the issue has returned. Advice?
12-20-2018 07:28 AM
There have been issues in the past related to incompatibility between Java and ASDM versions. What are the ASA and ASDM versions on both the Firewalls? Also, what is the error message when you try to login via ASDM?
12-20-2018 07:53 AM
1.8.0, 191. ASA 9.9(1) 2, ASDM 7.9(1) login failed, using TACACS+ for this, and it's behaving as though it stops trying to authenticate. This is specific to one appliance. The other one in the cluster is accessible and authentication works
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