08-05-2008 01:09 AM - edited 03-11-2019 06:25 AM
Hi.
We have a cluster of two Cisco ASA 5520 in our environment. Suddenly ASDM has stopped working. When it is launching, I get the following error in the Java Console:
Code:
"DM Application Logging Started at Mon Aug 04 10:44:03 CEST 2008
---------------------------------------------
Local DM Launcher Version = 1.5.24
Local DM Launcher Version Display = 1.5(24)
OK button clicked
Trying for ASDM Version file; url = https://192.168.107.1:444/admin/
Server DM Version = 6.0(2)
Server DM Launcher Version = 1.5.22, size = 318464 bytes
DM Launcher version checking is successful.
invoking SGZ Loader..
Cache location = C:/Users/joun/.asdm/cache
Exception in thread "SGZ Loader: launchSgzApplet" java.lang.NumberFormatException: For input string: "1 year 16"
at java.lang.NumberFormatException.forInputString(Unknown Source)
at java.lang.Integer.parseInt(Unknown Source)
at java.lang.Integer.parseInt(Unknown Source)
at com.cisco.pdm.Check.h(DashoA10*..:1339)
at com.cisco.pdm.Check.c(DashoA10*..:842)
at com.cisco.pdm.Check.a(DashoA10*..:442)
at com.cisco.pdm.Check.<init>(DashoA10*..:221)
at com.cisco.pdm.PDMApplet.start(DashoA10*..:124)
at com.cisco.nm.dice.loader.r.run(DashoA19*..:410)"
I have tried reloading the ASDM image without success. I have not yet restarted the firewall, since I don't want to cause any interruption to service if it is not necessary, and I can use the CLI if I have to Smile
It does not seem to be client related, because I get the same error on several computers, with different Java versions. I can also successfully connect to my ASA 5505 (running ASA 8.03 and ASDM 6.03).
Does anyone have an idea about what might be causing this problem?
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08-11-2008 01:53 PM
This issue is caused due to Device uptime. I'm assuming your device is up for "1 year 16 days". A reload of ASA device would fix the issue.
Hope that helps.
Regards,
Vibhor.
08-11-2008 01:48 PM
Take a look at the following uel for more info on troubleshooting ASDM issues :
http://www.cisco.com/en/US/docs/security/asdm/6_1/user/guide/trouble.html
08-11-2008 01:53 PM
This issue is caused due to Device uptime. I'm assuming your device is up for "1 year 16 days". A reload of ASA device would fix the issue.
Hope that helps.
Regards,
Vibhor.
08-12-2008 11:53 PM
Ah, that makes perfect sense. The numbers corresponds to the current uptime. I guess we will have to reload them then.
Nice feature :)
08-18-2008 04:29 AM
Hi everybody!
So, we have still the same problem.
But our uptime is only 54 days.
It couldn`t be a soultuon to restart the PIX/ASA.
Or is it?
Please let me know!
greetz
Dominik
08-25-2008 10:17 AM
asdm image disk0:/asdm-613.bin
perhaps you upgraded an need this statement.
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