ASDM shows only one context after reboot

[MarcinChameleon]

Hi All,

On our ASA 5510 we have two security contexts. After opening ASDM I can see and manage admin context, but cannot see second context. I can do changes to second context via CLI but as probably you know it's easier and quicker doing it via ASDM.

Any ideas how to fix it?

TIA

Marcin

[Jennifer Halim]

What is the version of ASA as well as the ASDM?

Are you able to see the second context on the left hand side?

Example as follows:

If you do, you would need to click on the second context to configure it.

[MarcinChameleon]

Hi Jennifer,

The only thing I can see is just IP of the ASA in ASDM (like you have localhost:55000) and clicking on it I can go to firewall config (which is admin config rules) etc,

I cannot see admin or even System.

Details I got:

Cisco Adaptive Security Appliance Software Version 8.2(1)

Device Manager Version 6.2(5)53

Thanks for help.

Marcin

[Jennifer Halim]

Can you pls share your configuration, ie: system and admin context.

Also, if you ASDM to the second context ip address, does it work?

[MarcinChameleon]

Hi,

I am using management IP to connect to the box. But like I mentioned befeore context is working and I can apply changes via CLI. I used many different servers to connect and different version of Java, but no luck.

In terms of config, nothing has changed, it stopped working after reboot.

Any ideas?

Marcin

[Jennifer Halim]

Strange, are you able to reload the firewall again and see if that resolves the issue?

[MarcinChameleon]

will that make connections being dropped? this is production firewall, so I am very carefully to anything like that. After reboot before this one, that context (not dispalying) was completely corruted.

Marcin.

[Jennifer Halim]

Yes, connections will be dropped while the firewall rebooted so i would suggest that you reboot it after hours.

Please save the configuration before you perform the reboot.