One of our clients has a problem with their CSM deployment, they recently upgraded their CSM version which is deployed on a vmware environment, the services are listed as running and the webservice is available on port 1714 - when he tries to access it with the CSM client he gets the error.
The client cannot connect to the authentication service."
* Please cofnirm whether the security manager server is running
I cant find any troubleshooting information for this specific issue - has anyone got any experience of this issue or what could be causing it.
Regards
Joel