03-18-2025 07:47 AM - edited 03-20-2025 01:03 AM
Hello,
We need to access cdFMC CLI via SSH to delete a stucked job. IS this possible and how should we proceed to request this access?
I know for cloud email security it's possible by generate a private/public SSH key pair and then provide the public key to Cisco TAC, but I am not sure it's the same process for cdFMC.
Thanks
/Chess
Solved! Go to Solution.
03-20-2025 01:02 AM
I asked TAC directly about this and CLI access to cdFMC is granted only to a limited number of peoples inside Cisco.
"Unfortunately, there is no access to the cdFMC CLI for the customers or even myself as a troubleshooting engineer. We have an internal team at Cisco who has been granted the Cloud Access to do this".
/Chess
03-20-2025 01:02 AM
I asked TAC directly about this and CLI access to cdFMC is granted only to a limited number of peoples inside Cisco.
"Unfortunately, there is no access to the cdFMC CLI for the customers or even myself as a troubleshooting engineer. We have an internal team at Cisco who has been granted the Cloud Access to do this".
/Chess
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