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Cisco ASA 5510 fails boot

frank_jon
Level 1
Level 1

Hello All,

I have a Cisco ASA 5510 with a strange issue. When I power it ON, the following is the status of the front panel LED:

Power is OFF

Status is Amber

Active is Amber

VPN is Green

Flash is OFF

Also nothing comes up on the console. I suspected a Power supply issue and replaced it, but still it doesn't seem to work.

I cant open up a TAC as I do not have a SmartNet contract.

Any help in this regard would be appreciated.

Regards,

Franklin John.

2 Replies 2

Akshay Dubey
Cisco Employee
Cisco Employee

Hi Franklin,

Please try replacing the memory(RAM) of the device(if you have any spare one).

-Akshay

Hi Akshay,

Thanks for the reply, but changing the RAM did not solve the issue.

Is there any other thing that I can test, let me know.

Regards,

Franklin John.

Review Cisco Networking for a $25 gift card