Cisco ASA 5520 ASDM Not loading

[hclcloud1]

Hi,

Any one can help me out in ASAP i have a issue am unable to login my Cisco ASDM from morning till yesterday am able to access successfully.

Please find the attached screen shot.

Regards

Prabhakaran E

+91-9500203494 

[Marvin Rhoads]

If you login via cli can you check the uptime on the ASA? If you're using dynamically generated self-signed certificates, a new one could have been created after a reload and you would have to re-add that into your trusted certificate store and/or Java trusted sites.

Also please verify that your computer did not auto update Java. That has been known to cause problems with ASDM.

[David Johan Castro Fernandez]

Hello Prabhakaran,

If you are unable to connect to the ASDM, you can go ahead and try to run it from the web page:

- Open Firefox or Google Chrome and type the URL --> https://XXXXXXXX/admin

XXXXXX--> the IP address of the ASA from where you should have access (inside or outside IP address)

- Click on "Run ASDM"

- if this does not work, go ahead and open the Java Console by going to this path:

 Control Panel\Programs

- Then click on the Security tab and add on the Exception site List the -->https://XXXXXXXX/admin

- Then try to open the ASDM.

Let me know how it works out!

Please don't forget to rate and mark as correct the helpful Post!

Regards,

David Castro,