Cisco ASA 5525-x VPN Service web portal Service out temporarily

[tanner.zaitt]

Hi all,

Did you see this issue in Asa firewalls?
When I try to reach web vpn portal I see this message;

The firewall is ASA 5525 -x.

Could you please share your opinion on the topic how I can do troubleshoot, what I have to check and how to fix the issue?

Thank you in advance.

[Rob Ingram]

@tanner.zaitt do you have the "keepout" command configured under the webvpn? this disables the webvpn portal

webvpn
 keepout "Service out temporarily."

https://www.cisco.com/c/en/us/td/docs/security/asa/asa-cli-reference/I-R/asa-command-ref-I-R/m_j-k.html#wp3977105965

[tanner.zaitt]

Yes,

FW# show configuration | i keepout
keepout "Service out temporarily."

[Rob Ingram · Accepted solution]

@tanner.zaitt ok, remove it and you should be able to access the webvpn portal

webvpn
 no keepout

[tanner.zaitt]

Thank you Rob.

The portal was disabled.

Commands for enabling vpn web portal:
FW# conf t
FW(config)# webvpn
FW(config-webvpn)# no keepout "Service out temporarily
FW(config-webvpn)# exit

Commands for disabling VPN portal:
FW# conf t
FW(config)# webvpn
FW(config-webvpn)# keepout "Service out temporarily."
FW(config-webvpn)# exit