CISCO ASA 5525X FAILOVER FAIL ON VERSION 9.4.2

[Salomao Mambo]

Hi folks,

I have two cisco asa 5525X active-standby with IOS 9.1.2 with failover. I copy the version 9.4.2 two both devices, for the standby device I issue the command (failover exec mate copy /noconfirm path) but when I reload the standby unit with new IOS I have failover problem, first says the version of active and mate was different, after reload the mate status is  Unknown, not detected.

Anyone have the same problem before?

Thanks,

[Aditya Ganjoo]

Hi,

Can you check before reloading the standby device the ASA has the new boot image set.

show run boot

Also what is the ASA model being used?

Regards,

Aditya

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[Salomao Mambo]

Hi Aditya,

Yes I checked show run boot on the active device and shows:

boot system disk0:/asa942-smp-k8.bin
boot system disk0:/asa912-smp-k8.bin

After I reload the standby unit the device wake up with new version but the other (active before reload standby) not take the new version. I reload both of them using the failover reload standby but no failover between both.

I am using ASA 5525X

[Aditya Ganjoo]

Hi,

Please share the show version and show run boot of the affected device.

Try using reload command manually on them instead of failover reload standby.

Regards,

Aditya

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[Salomao Mambo]

There is something strange, I logged to standby unit and it show old version but the boot as the new version so I reload manually, after boot I lost communication with the standby unit.

Both of them become an active.

[Aditya Ganjoo]

Hi,

Please check the failover status using the command sh failover status.

Also check if you are able to ping the failover interfaces.

Regards,

Aditya

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