03-04-2015 07:32 AM - edited 03-11-2019 10:35 PM
Hi Guys,
I have a strange problem in a part connected to one cisco asa bug, but is not belonging to my version.
I have one cluster active/standby failover and in random time this is the behavior that is happening:
From State To State Reason
==========================================================================
12:48:10 CEST Mar 4 2015
Just Active Active Drain Service card in other unit has failed
12:48:10 CEST Mar 4 2015
Active Drain Active Applying Config Service card in other unit has failed
12:48:10 CEST Mar 4 2015
Active Applying Config Active Config Applied Service card in other unit has failed
12:48:10 CEST Mar 4 2015
Active Config Applied Active Service card in other unit has failed
12:59:04 CEST Mar 4 2015
Active Standby Ready Other unit wants me Standby
12:59:05 CEST Mar 4 2015
Standby Ready Failed Detect service card failure
12:59:11 CEST Mar 4 2015
Failed Standby Ready My service card is as good as peer
12:59:11 CEST Mar 4 2015
Standby Ready Just Active Service card in other unit has failed
12:59:11 CEST Mar 4 2015
Just Active Active Drain Service card in other unit has failed
12:59:11 CEST Mar 4 2015
Active Drain Active Applying Config Service card in other unit has failed
12:59:11 CEST Mar 4 2015
Active Applying Config Active Config Applied Service card in other unit has failed
12:59:11 CEST Mar 4 2015
Active Config Applied Active Service card in other unit has failed
13:03:07 CEST Mar 4 2015
Active Standby Ready Set by the config command
13:03:55 CEST Mar 4 2015
Standby Ready Failed Detect service card failure
13:06:38 CEST Mar 4 2015
Failed Standby Ready My service card is as good as peer
13:10:15 CEST Mar 4 2015
Standby Ready Just Active Other unit wants me Active
13:10:15 CEST Mar 4 2015
Just Active Active Drain Other unit wants me Active
13:10:15 CEST Mar 4 2015
Active Drain Active Applying Config Other unit wants me Active
13:10:15 CEST Mar 4 2015
Active Applying Config Active Config Applied Other unit wants me Active
13:10:15 CEST Mar 4 2015
Active Config Applied Active Other unit wants me Active
I try to manually reset the IPS module with hw-module module 1 reset but I'm receiving the same messages.
Some other information:
Cisco Adaptive Security Appliance Software Version 8.2(1)
Mod Card Type Model Serial No.
--- -------------------------------------------- ------------------ -----------
0 ASA 5520 Adaptive Security Appliance ASA5520 JMX1414L0X3
1 ASA 5500 Series Security Services Module-10 ASA-SSM-10 JAB10070GJP
Mod MAC Address Range Hw Version Fw Version Sw Version
--- --------------------------------- ------------ ------------ ---------------
0 0026.99c0.c0df to 0026.99c0.c0e3 2.0 1.0(11)2 8.2(1)
1 0015.c6fa.3b31 to 0015.c6fa.3b31 1.0 1.0(10)0 7.1(8)E4
Mod SSM Application Name Status SSM Application Version
--- ------------------------------ ---------------- --------------------------
1 IPS Up 7.1(8)E4
Mod Status Data Plane Status Compatibility
--- ------------------ --------------------- -------------
0 Up Sys Not Applicable
1 Up Up
------------------ show memory ------------------
Free memory: 1722778808 bytes (80%)
Used memory: 424704840 bytes (20%)
------------- ----------------
Total memory: 2147483648 bytes (100%)
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Failover On
Failover unit Primary
Failover LAN Interface: faillink Management0/0 (up)
Unit Poll frequency 1 seconds, holdtime 15 seconds
Interface Poll frequency 5 seconds, holdtime 25 seconds
Interface Policy 1
Monitored Interfaces 2 of 250 maximum
Version: Ours 8.2(1), Mate 8.2(1)
Last Failover at: 13:10:15 CEST Mar 4 2015
This host: Primary - Active
Active time: 665238 (sec)
slot 0: ASA5520 hw/sw rev (2.0/8.2(1)) status (Up Sys)
Interface outside (x.x.x.x): Normal
Interface inside (10.254.0.3): Normal
Interface WIFI_no (10.254.14.1): Normal (Not-Monitored)
Interface DMZ_dsoi (172.16.1.1): Normal (Not-Monitored)
Interface Adfafd (x.x.x.x): No Link (Not-Monitored)
slot 1: ASA-SSM-10 hw/sw rev (1.0/7.1(8)E4) status (Up/Up)
IPS, 7.1(8)E4, Up
Other host: Secondary - Standby Ready
Active time: 70225 (sec)
slot 0: ASA5520 hw/sw rev (1.1/8.2(1)) status (Up Sys)
Interface outside (81.208.53.221): Normal
Interface inside (10.254.0.4): Normal
Interface WIFI_no (0.0.0.0): Normal (Not-Monitored)
Interface DMZ_dsoi (172.16.1.3): Normal (Not-Monitored)
Interface Adfafd (85.20.9.11): Normal (Not-Monitored)
slot 1: ASA-SSM-10 hw/sw rev (1.0/7.1(8)E4) status (Up/Up)
IPS, 7.1(8)E4, Up
Stateful Failover Logical Update Statistics
Link : faillink Management0/0 (up)
Stateful Obj xmit xerr rcv rerr
General 483879055 0 14089818 10606
sys cmd 97977 0 97977 0
up time 0 0 0 0
RPC services 0 0 0 0
TCP conn 97196877 0 4327486 1514
UDP conn 386494404 0 9650250 9092
ARP tbl 45801 0 4968 0
Xlate_Timeout 0 0 0 0
VPN IKE upd 17191 0 1784 0
VPN IPSEC upd 26805 0 7353 0
VPN CTCP upd 0 0 0 0
VPN SDI upd 0 0 0 0
VPN DHCP upd 0 0 0 0
SIP Session 0 0 0 0
Logical Update Queue Information
Cur Max Total
Recv Q: 0 25 16395021
Xmit Q: 0 111 505815152
Could you please send me some suggestion or share past experience about it?
Many regards
Matteo
03-05-2015 07:10 AM
Matteo,
Upgrading the ASA is the same process with or without the SSM installed. Most of the type of bugs you are seeing are relate to the base ASA software, not the IPS version.
Of course once you get the ASA updated it would not hurt to also have the IPS SSM up to the latest release. You have 7.1(8)E4 from October 2013 and there is a version 7.1(9)E4 from October 2014 available for that platform.
03-05-2015 07:27 AM
Hi Marvin,
thanks once again for your support.
Ok, I can think to upgrade the ASA...
Regarding the IPS, I can't with the software release by you suggested.
Cause ASA5520 doesn't support this version.
03-05-2015 07:33 AM
You have an ASA 5520 with the IPS on an SSM-10. The release notes list:
"ASA 5500 AIP SSM-10".
5500 means 5500 series - 5510, 5520 etc.
03-05-2015 07:40 AM
ah yes sorry, you are right.
regards
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