Dear all,
I have this problem with the Polycom Video Conferencing (HDX 7000)
While we can initiate a video call to other locations, we can not receive a video call from other locations. Whenever there is a incoming call, the polycom is ringing fine. but once we answer the call, the call will be disconnected. Our access rules are listed below, 203.125.99.99 is our public IP for example.
Anyone can advise us on the possible solution? Note that we can receive the video call fine if we put the Polycom to DMZ.
thanks!
fixup protocol ftp 21
fixup protocol http 80
fixup protocol ils 389
fixup protocol rsh 514
fixup protocol rtsp 554
fixup protocol sqlnet 1521
fixup protocol sip 5060
fixup protocol skinny 2000
no fixup protocol smtp 25
no fixup protocol h323 h225 1720
no fixup protocol h323 ras 1718-1719
access-list 100 permit icmp any any unreachable
access-list 100 permit icmp any any time-exceeded
access-list 100 permit icmp any any echo-reply
access-list 100 permit tcp any eq https any
access-list 100 permit tcp any host 203.125.99.99 eq ldap
access-list 100 permit tcp any host 203.125.99.99 eq 1503
access-list 100 permit udp any host 203.125.99.99 eq 1718
access-list 100 permit udp any host 203.125.99.99 eq 1719
access-list 100 permit tcp any host 203.125.99.99 eq h323
access-list 100 permit tcp any host 203.125.99.99 eq 1731
access-list 100 permit tcp any host 203.125.99.99 eq 5060
access-list 100 permit udp any host 203.125.99.99 eq 5060
access-list 100 permit tcp any host 203.125.99.99 range 3230 3235
access-list 100 permit udp any host 203.125.99.99 range 3230 3253
access-list 200 permit tcp host 192.168.1.210 any
access-list 200 permit udp host 192.168.1.210 any
icmp deny any outside
mtu outside 1500
mtu inside 1500
arp timeout 14400
global (outside) 5 203.125.99.99 netmask 255.255.255.224
nat (inside) 5 192.168.1.210 255.255.255.255 0 0
static (inside,outside) 203.125.99.99 192.168.1.210 netmask 255.255.255.255 0 0
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 rpc 0:10:00 h323 0:05:00 sip 0:30:00 sip_media 0:02:00
timeout uauth 0:05:00 absolute
aaa-server TACACS+ protocol tacacs+
aaa-server RADIUS protocol radius
aaa-server LOCAL protocol local
