Ciscoview 6.1 problem

[wanhwai]

When i use ciscoview to connect catalyst 4507, i cannot see the 2 power supply.

Thank you

[Marvin Rhoads]

Is your CiscoView package support for the Catalyst 4000 series current? It should be at version 6.0 for CatOS, (5.0 if you have Cat4000 IOS software on your switch)

See here: http://www.cisco.com/cgi-bin/Software/CiscoView/cvresult.cgi?product_class=Catalyst%20Switches&product=Catalyst%204000&application=CiscoView%205.0%2C%205.1%2C%205.2

to download the current package suport.

[wanhwai]

The Catalyst 4507 with ios version 12.2(20)EWA3.

What you mean by CiscoView package support ? how to check?

[Marvin Rhoads]

The CiscoView component of CiscoWorks uses the term "package" to refer to component updates that add support for particular hardware platforms and/or the features they have accessible via CiscoView. As new hardware and features are introduced withing a series of hardware products, new CiscoView packages are released to keep CiscoView current on what's available in the managed hardware.

For how to use the pakage updater, see: http://www.cisco.com/en/US/products/sw/cscowork/ps3996/products_user_guide_chapter09186a0080173997.html#1024994

Hope this helps, please rate helpful posts.