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Critical Modules - Sync Status

pablo.arcelcr
Level 1
Level 1

I'm getting the following error from the FFirepower Devices and the Defense Center


1 Accepted Solution

Accepted Solutions

If the device is so far out of sync that it has the wrong date, you may need to first manually set the correct date.

Please refer to the procedure and further troubleshooting steps in the following document:

http://www.cisco.com/c/en/us/support/docs/security/firesight-management-center/118626-technote-firesight-00.html

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3 Replies 3

Marvin Rhoads
Hall of Fame
Hall of Fame

Is your Defense Center (currently known as FirePOWER Management Center) virtual or physical? If it's a VM, you should not use it as the NTP server for your managed sensors.

If 10.154.7.67 is a sensor that is configured to use a virtual DC as its NTP server, you will see this error. You would also see if if the configured NTP server was invalid or unreachable.

HI. it is a Physical Device. 10.154.7.67 is the IP address of the FirePower. I can reach NTP Server from the FirePower device but I cannot get to update the date

If the device is so far out of sync that it has the wrong date, you may need to first manually set the correct date.

Please refer to the procedure and further troubleshooting steps in the following document:

http://www.cisco.com/c/en/us/support/docs/security/firesight-management-center/118626-technote-firesight-00.html

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