In the CSA MC GUI, go to Maintenance - backup configuration
- Backup the CSA MC to the folder you created to backup the CSA MC
- Make sure the the following files are in that folder:
Backup.vrs
Full_backup_csamc.bak
Kleidia
Ssl-bundle.conf
Ssslca.crt
Sslca.csr
Sslca.key
Sslca.sn
Sslhost.crt
Sslhost.csr
Sslhost.key
Sysvars.cf
*.lic
- Uninstall the CSA MC first (do this by going to start - programs -
ciscoworks - uninstall ciscoworks and choosing the CSA MC only).
- Reboot
- Uninstall the Ciscoworks
- Reboot
- Delete the CSCOpx directory
- Install VMS again. This time choose the CUSTOM install and choose
a DIFFERENT drive other than the one you originally used
- Reboot
- Install the CSA MC. This will automatically be placed in the
new drive where VMS is installed. The location of the database
engine itself does not matter so you do not have to reinstall the
SQLServer. The files that are of concern are the the CSA MC
database files (*.mdf, *.ldf, *.ndf) located in CSCOpx\CSAMC\db
- Reboot
- Log into VMS and the CSA MC to make SURE that all is working correctly
- Log out of VMS and the CSA MC
- go to program files\CSCOpx\CSAMC\bin
- launch the "restore configuration" app.
- follow the on-screen pronmpts (it will ask you for the location
of the backup files you saved in the beginning of this doc)
- point to the correct directory and restore from backup
- after all is successful, reboot the machine
- log into VMS and the CSA MC to make sure your original data
is still present
- make sure the agents are polling to the CSA MC correctly
Greg Owens
