CSC-SSM - Data Plane Status:Down

[afshan_nava]

Hi

am a bit lost at the moment with my CSC-SSM-10  Service Module for the ASA 5510.... Pls Help me

i have installed the CSC module to the ASA5510-BUN-K9.... i have installed the BAse licence and Plus licence.  i could initiate a session to the Module  and Provide the basic configs (network, time, etc) through the command line..

But when i log in to the ASDM i do not see the "Content Filtering" Tab.. The Sh Module "sh module 1" output follows...

DaewooASA# sh module 1

Mod Card Type                                    Model              Serial No.

--- -------------------------------------------- ------------------ -----------

  1 ASA 5500 Series Content Security Services Mo ASA-SSM-CSC-10-K9  JAF1410APCA

Mod MAC Address Range                 Hw Version   Fw Version   Sw Version

--- --------------------------------- ------------ ------------ ---------------

  1 0026.99c0.b45b to 0026.99c0.b45b  1.0          1.0(11)5     CSC SSM 6.3.1172.0

Mod Status             Data Plane Status

--- ------------------ ---------------------

  1 Up                 Down

Note: the Data plane Status ;Down.

Thanks

Afshan

[Kureli Sankar]

No. So long as the ASA code is about 7.1.1 it will detect the CSC module and the CSC code and ASA code is independent.

What is the per client-max 10 doing ?  Could you pls. remove that from the class-map and try?

-KS

[afshan_nava]

"per client-max 10" is to limit the connections per client.... removing that didn't help

[Kureli Sankar · Accepted solution]

Afshan,

I'd suggest opening a TAC case or a new thread.  This thread has been answered and people do not focus on reading answered question when they are volunteeirng their time to help with open unanswered questions.

This issue now seems a little involved. We need to check the following:

1. CSC's path to the internet.

2. collect captures on the ASA for both the client and the CSC's traffic to the internet and compare to see if there is any delta.

-KS

[afshan_nava]

Shankar

thanks to ur effort i resolved the problem, as u suspected it was the connection to the internet. i had routed it through a proxy, which was working but slow. thats why i didnt suspect it was the proxy. Once i connected it withot a proxy it works fine

Thanks

[manzeel]

How Do U Solve This issue ?