CSM 3.2.2-Unable to log into Manager and Client

[kmwalter199]

After successfully installing CSM 3.2.2 I was able to log in to the Manager and Client. Now when I try to log in to the Manager I get Forbidden - You don't have permission to access /cwhp/LiaisonServlet on this server. Additionally, a 403 error was encountered while trying to use an ErrorDocument to handle the request.

I have already checked pdreg -l Apache and -D SSL is present in the 'flags'.

When I log on to the Client I get Error - Login Failed. CMF session id can not be assigned. Please confirm the server is running. All of my services are running. The appropriate services are set to Manual.

I am not sure what else to do.

I am having the same continuous error in the Event Viewer relating to Apache but all of the information I find on it states that it doesn't relate to this:

Apache.exe child process caused an exception and reported error. More information may be available in the error.log file. Apache.exe process will be restarted.

Any thoughts, ideas, suggestions would be greatly appreciated!

Thanks,

Karla

[ohareka70]

I was previously on version 3.2 but updated to version 3.4 and have not had any problems since.  I then upgraded to version 4.0 - you cant do a straight upgrade though - you have to install version 4.0 and then restore a working backup into it.  I would recommend this as it has some new features.